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What’s New for Employers

Please Provide Your Current E-mail Address

Please provide us with your current e-mail address, so that we can make sure our records are up to date. For your convenience, you may simply send an e-mail to changes@pacificsource.com. Please include your group name and number in the body of your e-mail.

Holiday Hours

Our offices will be closed September 6 for Labor Day.

August Benefit Matters Newsletter Available

Your August issue of the Benefit Matters newsletter for employers is now available on our Benefit Matters page.

Extended Eligibility Now Available for Young Adults

Effective May 1, 2010 PacificSource will allow dependents currently covered on their parents’ health plan to keep that coverage until they reach age 26. While federal law requires insurers to implement that change beginning with policy renewals on or after September 23, 2010, we join several other health plans in making this change early to help more of our members retain access to affordable healthcare coverage. For More information, read our Early Extension of Dependent Eligibility FAQ.

Medicare Part D Materials Available

The updated Medicare Part D creditability matrix and sample notices are available in the Forms and Materials section under Medicare Part D Notices.

Read other recent news for employers.

InTouch Account Help

InTouch Login

Access your PacificSource account information 24/7.

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InTouch Service Interruption

InTouch will be unavailable on Sunday, September 5 and Monday, September 6 (Labor Day weekend) while we complete a software upgrade. We apologize for the inconvenience.

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Federal Mental Health Parity FAQ

The “Paul Wellstone and Pete Domenici Mental Health Parity and Addiction Equity Act of 2008” (H.R. 1424) began taking effect for large group health plans (51+ employees) as their plans renew on or after October 4, 2009. Read our new Mental Health Parity FAQ for more information.

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Why PacificSource?

Our customers enjoy average on-hold times of less than 20 seconds, and phone contact with a live person—not automated response systems. Isn't that refreshing?

Last updated 8/17/2010