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What’s New for Plan Administrators

EFT Payment Option Makes Premium Payment Easier

Thanks to our EFT (Electronic Funds Transfer) payment option for groups, paying your PacificSource health plan premium can be easier.

  • EFT means one less check to process, as well as easier reconciliation.
  • The regularly scheduled payments are confirmed by e-mail.
  • No postage and reduced administrative costs add up to significant savings.

It’s easy to sign up, too. Contact your Membership Representative to get started.

February Benefit Matters Newsletter Available

Your February issue of the Benefit Matters newsletter for plan administrators is now available on our Benefit Matters page.

Medicare Part D Materials Available

The updated Medicare Part D creditability matrix and sample notices are available in the Forms and Materials section under Medicare Part D Notices.

Flu Vaccine Information for Members

An employee announcement about H1N1 vaccination coverage was included with your November billing statement, and a shorter payroll stuffer version is also available. The text of this information is also available on our Flu Vaccination Coverage and General Information page. Our Employer Wellness Tool Kit also provides additional materials to help educate your employees about the flu and staying healthy. Please contact your Client Service Representative if you have questions or would like printed copies.

Welcome to Our New Customers from Primary Health!

We recently completed the acquisition of Primary Health Plan of Idaho. Our FAQ  has answers to many questions you may have, and you can contact our staff in Boise for assistance.

Federal COBRA and State Continuation Information

Our new COBRA and Oregon State Continuation Update page contains all the latest Federal and state forms and notices, as well as our current FAQs and links to other resources, previously found here.

Read other recent news for plan administrators.

InTouch Account Help

InTouch Login

Access your PacificSource account information 24/7.

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Federal Mental Health Parity FAQ

The “Paul Wellstone and Pete Domenici Mental Health Parity and Addiction Equity Act of 2008” (H.R. 1424) began taking effect for large group health plans (51+ employees) as their plans renew on or after October 4, 2009. Read our new Mental Health Parity FAQ for more information.

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Why PacificSource?

Our customers enjoy average on-hold times of less than 20 seconds, and phone contact with a live person—not automated response systems. Isn't that refreshing?

Last updated 2/11/2010