Physician and Provider Manual
The PacificSource Physician and Provider Manual is your desktop reference for information about PacificSource policies and procedures. It can also be used as a training tool when familiarizing new employees to PacificSource. Updates are announced in The ProviderSource newsletter and on the For Providers - Welcome page of this Web site.
Please take a moment to look over the sections that relate to your responsibilities. For your convenience, the Table of Contents document contains active links to each separate chapter.
If you have any questions or suggestions regarding this manual, you are welcome to contact your PacificSource Provider Service Representative.
Complete Provider Manual
For a faster download time and to easily find what you're looking for, you can also follow the links below to view a specific chapter of the Provider Manual.
Table of Contents
Section 1 Introduction
Section 2 Who to Contact
Section 3 Glossary of Terms
Section 4 Physicians and Providers
Section 5 Referrals
Section 6 Medical Management
Section 7 Pharmacy
Section 8 Products
Section 9 Members
Section 10 Filing Claims
Section 11 Billing Requirements
Section 12 Publications and Tools
Section 13 Covered Expenses, General Exclusions, and Limitations