No-Cost Extras for PacificSource Members

Our plans include many no-cost extras. As a PacificSource member, you'll appreciate:

  • InTouch for Members. Our secure Web site lets you track your claims, deductibles, out-of-pocket maximums, preauthorizations, referrals, and more.
  • CaféWell—a secure health engagement portal . CaféWell provides health and wellness resources, support, and guidance to our members and communities.
  • Assist America® Global Emergency Services. If you experience a medical emergency 100 or more miles from home, Assist America is on call to coordinate your care and help ensure you get the treatment you need.
  • Health education classes. You can receive reimbursement up to $150 per plan year for eligible health and wellness classes (some limitations apply; contact us for more information).
  • Prenatal Program. If you’re expecting, our Prenatal Program will help reduce the risk of premature birth through education and one-on-one nurse support by phone.
  • Tobacco cessation program. Quit for Life® gives you the help you need to kick tobacco for good with nicotine replacement therapy and one-on-one phone support.
  • Caremark® Prescription Discount Program. Just show your PacificSource ID card at a Caremark network pharmacy and you’ll receive a discount on any drugs not covered by your plan.

PacificSource coverage also includes medical management programs and services for those with more intensive medical needs.

  • Our Nurse Case Managers work individually with members needing specific help to manage their healthcare. When appropriate, they work in collaboration with you and your healthcare providers to coordinate your care and achieve optimal quality of life and financial outcomes.
  • Our AccordantCare  rare disease management and specialty pharmacy programs provide individual support and coordination for our members with certain rare diseases.
  • Our  Condition Support Program  offers education and support to members with asthma, diabetes, heart failure, chronic obstructive pulmonary disease, coronary artery disease, or juvenile diabetes. Condition Management is available to members insured by large employer groups (those with 51 or more employees), and members on portability policies. Contact us for more information.

InTouch for Members

Last updated 2/22/2019