Talk to a Doctor—Anytime—with Teladoc®

Don't let barriers stand in your way when you need care. Teladoc gives you on-demand access to board-certified doctors anywhere, anytime—and 92% of issues are resolved in the first visit. (Group plan members: check with your employer to see if Teladoc is offered on your plan.) 

See our Teladoc flier (PDF): Teladoc: Healthcare via phone, video, or mobile app (en Español)

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Fast Service

Teladoc's 10-minute average response time means you can get healthcare fast, and get back to living your life.

Cost-effective

If you've ever gone to the emergency room or urgent care because you weren't able to see your primary care provider, Teladoc offers a more cost-effective solution for you. In most cases, members pay the same as they would for a regular office visit.

Certified Care

Teladoc is the first telehealth company to receive NCQA (National Committee for Quality Assurance) certification, achieving a perfect score for two consecutive certifications. This means you can count on high-quality care every time you talk to a Teladoc doctor.

Care for a Wide Range of Conditions

Teladoc services give you the opportunity to resolve many health conditions quickly. Top diagnoses include:

  • Sinus problems
  • Pink eye
  • Bronchitis
  • Allergies
  • Flu
  • Cough
  • Ear infection
  • Urinary tract infection
  • Upper respiratory infection
  • Nasal congestion

In addition, you can get Teladoc services for behavioral health. Teladoc providers work with your chosen provider for collaborative care.

How Teladoc Works

  • Set up an account.
  • Fill out your medical history.
  • Request a visit.
  • Talk with a doctor.
  • Resolve the issue.

Setting Up Your Account

  • Visit Teladoc.com and click "Set up account."
  • Click "Member Login" at the top of the page.
  • Select "Get Started" in the "New To Teladoc?" section.
  • Follow the on-screen instructions to set up your account.

When to Use Teladoc

  • Your doctor isn't available
  • There's no time for an office visit.
  • You're on vacation or a business trip.
  • You need a short-term prescription refill.
  • Distance makes an office visit difficult.
  • Pediatric care for any age.

National Coverage

Teladoc adheres to state regulations with technical capacity to support 100+ million members. Depending on where you are, you may want to keep in mind some location-specific limitations:

  • Idaho offers video sessions only.
  • Georgia has a three-day prescription limitation.

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InTouch for Members

More Information about Condition Support

Living with a Chronic Condition?

You don't have to stop doing the things you love to do. PacificSource partners with local agencies to offer a workshop that can help you learn to manage your symptoms. Learn more.

Last updated 5/23/2019