November 9, 2016  

2017 Summaries Now Online

Access summaries on the Agents > Plan Summaries area of But that’s not all! Our summary pages also provide you with a quick overview of medical plans, as well as links to:

  • Medical plan SBCs
  • Dental, pharmacy, and other coverage summaries
  • Individual rates
  • Forms and brochures
  • Overviews of networks and availability


2017 Small Group Quotes

Generate online insurance quotes for your small group clients through InTouch for Agents. The process is convenient, easy, and best of all, fast.

To get started, just log into InTouch for Agents at, then follow the on-screen prompts. After you enter the necessary information in our easy-to-use quote tool, a full quote is automatically produced to present to your clients—simple as that.

Questions? We’re happy to help. Feel free to contact us:


Two Positive Changes for 2017

Vision care network change

To better serve our customers, we will finish transitioning from VSP® Vision Care back to the PacificSource network for vision services in 2017. Any group that still has a VSP in their policy will be moved to the PacificSource network upon renewal in 2017. To see if a vision provider is in our PacificSource network, providers and members can check our directory.

Simplified prescription drug tiers

In 2017, the tier categories will change to better represent general copayment or coinsurance amounts. (Please note that some groups have separate PacificSource Preventive Care or Incentive drug lists. Those lists remain the same.) The new categories are:

  • Tier 0 drug copays are waived under the Affordable Care Act.
  • Tier 1 drugs have the lowest copay and are typically generics.
  • Tier 2 drugs have a mid-range copay.
  • Tier 3 drugs have a high copay.
  • Tier 4 drugs are specialty drugs.


Medicare Part D Creditability Plan Lists

All employers are required to provide a notice of creditable (or noncreditable) prescription drug coverage to Medicare-eligible individuals covered under a health plan before the enrollment period begins. The Medicare annual enrollment period is October 15 through December 7.

Our Medicare Part D creditability plan lists and sample member notices are available at > Employer > Forms and Materials > under Manage Employee Coverage > Medicare Part D Notices.


Renewal and Discontinuation Notices

Annual renewal and discontinuation letters were mailed to individual subscribers and small group employers who have health plans renewing in January. As in previous years, you’ll receive a renewal summary for your individual clients, and copies of documents for small group clients.


Bonus Clarification

Please be aware that 2017 commercial bonuses are a one-time payment. If you have any questions, you’re welcome to contact us at


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PacificSource Health Plans:

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Agent Coordinators:

PacificSource Administrators:

(541) 485-7488 or toll-free (800) 422-7038

Fax (541) 681-8792 or toll-free (800) 575-1109

Website: >

Liz Manley, Sales Representative, (541) 225-2777 or toll-free (800) 422-7038, ext. 2777

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