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Pacific University Student
Health Plan Information

Note: PacificSource will no longer be the insurance company for your health plan for the 2020-2021 academic year. For information about your 2020-2021 student health insurance, please contact Heidi Anderson with WSC Insurance at or (503) 357-3154.

Welcome to PacificSource

Glad to have you with us

When we say PacificSource is a members-first company, here’s what we mean: Our organization exists because of you.

On one level that means we’re focused on your health and your future. On another, more day-to-day level, we are here, more than a thousand of us, dedicated to serving you in ways that make you happy.

For members, help is never more than a phone call away. Contact us. We’re here for you.

Documents and forms

Find out what’s covered and how much your insurance costs from the documents below.


Save money by using the Pacific University Student Health Center 

To get the best value from your health plan, some health services are available to you from an on-campus health center. Get your care from the Student Health Center next to the admissions office on the Forest Grove campus. When you do, there is no deductible and no coinsurance.

The Student Health Center is now scheduling limited appointments at our Forest Grove location.  These appointments include vaccines, titers and PPD screening.  It will continue to schedule phone consult visits as needed.

If you visit providers in the community that aren’t at the Student Health Center, you’ll need to pay your deductible and then pay a percentage of the cost of services you receive.


For seeing doctors who aren’t at the Student Health Center

Use our provider directory to search for doctors, dentists, specialists, and healthcare facilities in your network.

Take note of your provider network before searching our provider directory: Voyager

Find a doctor

Get Connected 

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Sign up for InTouch

Our InTouch portal gives you fast, secure, online access to your plan’s benefit details. You’ll also enjoy time-saving tools and shortcuts designed to help you manage your health your way. 

Sign up for InTouch

Note: You can register for InTouch once coverage begins.

myPacificSource App

Got a smartphone or tablet? Download our free app to:

  • View your member ID any time
  • Call our 24-Hour NurseLine
  • Find a doctor or hospital 
  • Check your deductible status
  • And more
Download the myPacificSource app on Android
Download the myPacificSource app from Apple
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Your member ID

You can print a member ID card, once coverage begins. If you'd rather not use a physical member ID card,
you can view your member ID from within our app, myPacificSource.

You should present your ID each time you visit a doctor or pharmacy, even if you’ve shown it before.
It has information providers use to bill us.

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Get care

Getting care as a PacificSource member can take many forms. We’ve prepared a simple page to help guide you toward the best care choices for every situation.

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Healthy Resources

Learn about our health-improving programs and money-saving discounts for our members. 

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Learning Center

Don’t know a “deductible” from a “copay?” No problem. Level up your healthcare IQ with no-nonsense articles and videos.


Learn more about your plan from our partner:
USI Northwest
(800) 251-4246

Questions for Student Health Center
(503) 352-2269
Tuesday and Thursday, 9:00 a.m. to 4:00 p.m.
Closed most national holidays and during winter and spring breaks

Benefits questions? Contact PacificSource Health Plans:
(541) 225-2741
(855) 274-9814 (toll-free)

TTY 711

Email PacificSource