Mission

We’re PacificSource

Our vision is to be the lifelong trusted partner of our members and communities―helping to improve their health and well-being, healthcare experience, and access to affordable care.

Offered by PacificSource Community Health Plans

Medicaid

Helping people get the healthcare they need

You may call us a health insurance carrier, but there’s more to it. We’re a not-for-profit family of companies, employing more than 1,950 people who serve over 500,000 members and 3,900 employers across Idaho, Montana, Oregon, and Washington.

Benefit Solutions

Individual & Family Plans

Our mission is to provide better health, better care, and better cost to the people and communities we serve.

Our Values

We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for our customers' experience.
We practice open communication at all levels of the company to foster individual, team, and company growth.
We actively participate in efforts to improve our communities both internal and external.
We actively work to advance social justice, equity, diversity, and inclusion in our workplace, the healthcare system, and community.
We encourage creativity, innovation, continuous improvement, and the pursuit of excellence.

Accountability matters

We’re driven to eliminate obstacles and help people stay well and live well. We take pride in accountability. It applies to everything we do—from powering health plans and provider networks to contributing to local charities that make communities stronger.

Healthcare is personal

We aim to simplify—to help members get the right care, at the right time, in the right place. While working to improve people’s health and reduce the cost of care, we’re also finding ways to give back to our members—spending 88¢ of every dollar directly on members’ healthcare.

See what we're doing in our communities