Sorry, you need to enable JavaScript to visit this website.
Skip to main content

Access patient health information online

Our secure website for providers, InTouch, lets you access claims, request and check the status of preauthorization, and view member benefit eligibility, any time.

Log in    Learn more

Web Icons ALL


Prior authorization

Medical prior authorization

Dental prior authorization

Web Icons ALL


Claims guidelines

Medical claims guidelines

Dental claims guidelines

Ways we can help you

Search tools and resources

Web Icons ALL

Provider Manual

The essential reference for our contracted providers.

Download Provider Manual

Provider resource center

Centralized online reference for common provider questions.

Find some answers

Provider Directory

Searchable repository of our provider partners.

Commercial Provider Directory
Medicaid Provider Directory
Medicare Provider Directory

What’s New for Providers

US Capitol

An end to surprise medical bills

New legislation shields consumers from unexpected charges    Starting January 1, 2022, the federal No Surprises Act protects consumers from excessive out-of-pocket costs.  ...

May 2023 Drug List Change Notification (Commercial) Updates on Existing Criteria May 2023. The following changes to criteria are...

Opioids MME Limit The Centers for Disease Control, Oregon Health Authority, and the Centers for Medicare and Medicaid...

OHLC shares guidelines for behavioral health via telehealth The Oregon Health Leadership Council (OHLC) has created a guideline document for...

See all Provider Updates

Compliance requirements

Help us prevent, detect, and correct noncompliance and fraud, waste, and abuse (FWA). Refer to the Provider Manual to learn about our programs that ensure compliance with laws, regulations, and our internal policies and procedures.

Download Provider Manual

We’re here to help.



Please contact the patient's dental care organization for services other than hospital dentistry.

We accept all relay calls.