Service for you and your patients
Helping you deliver care to our members, and gain access to tools for supporting them.
Access patient health information online
Our secure website for providers, InTouch, lets you access claims, request and check the status of preauthorization, and view member benefit eligibility, any time.
Ways we can help you
Search tools and resources
Provider resource center
Centralized online reference for common provider questions.
Provider Directory
Searchable repository of our provider partners.
Commercial Provider Directory
Medicaid Provider Directory
Medicare Provider Directory
What’s New for Providers
Don’t miss our 2024 Fall Provider Workshops
Learn the latest and greatest, starting October 8Our yearly Provider Workshops are an important event for healthcare professionals and service providers. You'll get all the updates on our plans and policies to help ensure that both patients and providers receive the best possible service.You'll...
June 2025 Drug List Change Notification (Commercial) Updates on Existing CriteriaJune 2025. The following changes to...
May 2025 Community Solutions (Medicaid) formulary and coverage policies notification We would like to inform you of changes to our PacificSource Community Solutions formulary and...
Changes to utilization management prior authorization submission requirements (Medicaid) We would like to inform you of changes to utilization management prior authorization...
Compliance requirements
Help us prevent, detect, and correct noncompliance and fraud, waste, and abuse (FWA). Our Code of Conduct and Compliance and Program Integrity Plan ensure compliance with laws, regulations, and our internal policies and procedures. Please download the Provider Manual to learn more.
We’re here to help.
Dental
Medicaid
Please contact the patient's dental care organization for services other than hospital dentistry.
We accept all relay calls.