Getting care
For PacificSource members, getting care is simple. The resources on this page will guide you to the right care for any situation.
On-call care and health advice
24-hour NurseLine
Speak with a registered nurse, day or
night—a no-cost service for members:
What’s my network?
Your health plan includes a network of doctors, dentists, and other providers who perform services for members and their families. These services are billed at a negotiated rate referred to as “in-network.”
You'll find your network on your member ID. You can print a member ID and view benefit information by logging in to InTouch, our secure member portal. Learn more about InTouch.
The benefits you receive depend on your plan and your network.
Health Management
Going above and beyond for members is what we do. PacificSource is pleased to offer:
Condition Support
for members with asthma, diabetes, heart failure, COPD, coronary artery disease, or pediatric diabetes
Rare disease management
through AccordantCare
Medication Therapy Management
for members with multiple ongoing prescriptions
Specialty pharmacy program
for members taking certain specialty and biotech medications