News and updates

Beginning in early 2023, PacificSource will use different criteria for level-of-care decisions (inpatient, residential, partial hospitalization, and intensive outpatient) for mental health treatment...

Effective for dates of service on and after April 9, 2023, the following updates will apply to the AIM Specialty Health Advanced Imaging Clinical Appropriateness Guidelines.  As part of the AIM...

To better serve our provider partners, we are proud to announce several enhancements to PacificSource.com, with the aim of helping you connect with the information you need more easily and...

As you may already be aware, Uprise Health, formerly known as Reliant Behavioral Health (RBH), has decided to terminate their contract with PacificSource. Please disregard this notice if you...

Effective for dates of service on and after March 11, 2023, AIM Specialty Health® (AIM) will transition to an updated set of Clinical Appropriateness Guidelines.  PacificSource has...

Uprise Health, formerly known as Reliant Behavioral Health (RBH), recently announced they are terminating their contract with PacificSource Health Plans. Uprise Health is an independent provider...

To reimburse OHP members who paid your office for OHP Supplemental benefits now retroactively covered, please be sure to bill the member's coordinated care organization (CCO), dental care...

Updates on Existing Criteria January 2023. The following changes to criteria are effective January 22, 2023: Prior Authorization Criteria – Clinical Updates...

The Source is sent to in-network providers, with content ranging from educational articles, trends, resources, and important news for providers. The winter 2022 issue will highlight...

All Claim Status checks must be completed using our secure provider portal, InTouch for Providers.  Please visit OneHealthPort.com to sign up or log in.  For claims status...