News and updates

As PacficSource monitors the spread of the coronavirus (COVID-19), our aim is to keep you informed while applying provisions to help curtail the outbreak and optimize access to care.

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Healthy Life Although heart disease is the number one cause of death in the U.S., it is also one of the most preventable. Here are nine tips to stay heart smart—to prevent the risk of heart attack,...

Healthy Life More time focused on a digital display means less time for real-world experiences. Sitting in front of a device or TV to watch videos, DVDs, or video games may be robbing you of...

Healthy Life We all know how eating out can be a disaster for healthy decision-making, but let’s be real. Whether it’s because of a busy schedule, a much-wanted get-together, or disinterest in using...

We have some great news!  Effective January 1, 2020, once a provider has been approved through the credentialing process, practitioners and facilities will be effective on the...

Launching now are two new products: Navigator and Voyager. By elevating quality of care, access and choice, we’re also improving predictability and how members make more informed decisions about...

Good News for providers and members!  Effective January 1, 2020, PacificSource will no longer require a prior authorization for home health.  This includes home health: Nursing Social...

Agent Bulletin PacificSource is adjusting its timing on effective dates on individual and family plans to match the federal exchange register. In our ongoing effort to help...

What can you do to help prevent flu’s spread? Send a strong message to members to roll up a sleeve. According to the Centers of Disease Control and Prevention, the flu shot offers 60% more protection...

We’ve seen some cases where claims with certain codes weren’t paid because needed information was missing. Going forward, providers will need to specify an arch on these claims in order for them to...