Articles

In our effort to support providers, we've compiled COVID-19-related answers to the most commonly asked questions about coding instructions, reimbursement provisions, telehealth, and more. We want to help. Download the FAQ.

Beginning August 3, 2020, some exciting updates to the InTouch for Agents (ITA) web portal will make managing your small group proposals and quotes easier. Once the enhancements launch, you will be able to: Generate a proposal with age-banded and tiered rates. ...

Updates on Existing Criteria Preauthorization Criteria – Clinical Updates Ferriprox and Exjade & Jadenu – Combine policies to create “Chelating Agents” Histrelin – Update criteria to include required step through leuprolide formulations for Supprelin Leuprolide – Update...

Starting August 11, 2020, InTouch for Providers users will see the addition of Multi-Factor Authentication (MFA) to OneHealthPort’s Single Sign-On (SSO) service.

We're pleased to announce that members now have significantly more in-network provider options and more access to care across the state of Washington.

New cards will be mailed soon All PacificSource Navigator and Pathfinder members will be receiving...

If you are currently enrolled to receive Electronic Remittance Advice (835), this enhancement will result in additional data you receive via 835 transaction on corrected claims.  The following is an example of the update: CAS*CO*45*39.84~ REF*6R*54321~ AMT*B6*209.16~ LQ*HE*N381~ PLB*1902J27772*...

The Centers for Disease Control, Oregon Health Authority, and the Centers for Medicare and Medicaid Services have lowered their recommended daily Morphine Milligrams Equivalents (MME). In light of these new recommendations, PacificSource will initiate a limit of an accumulative 300 MME on December...

Montana Agent Bulletin SCL Health Montana is now part of the PacificSource Navigator network for large group members, effective May 1, 2020. Individual, small, and large group members will now receive in-network benefits with SCL Health providers (for covered services)....

All of our COVID-19 information is now in one convenient place on our PacificSource Blog site, and is accessible to everyone. We will update this site as new information and resources become available, so check back regularly for updates. Visit our blog at: Blog.PacificSource.com/home/covid-19-...