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Medical customer service

Benefits, claims, appeals, language assistance, online support, and pharmacy assistance

(888) 977-9299

Dental customer service

(866) 373-7053


Pharmacy helpdesk

(844) 877-4803

Employer membership services,
billing, and enrollment

(866) 999-5583

Media Inquiries

Medical and behavioral health services

Referrals, preauthorization, hospital stays, and personal health

(888) 691-8209

Individual billing and payments

(800) 591-6579

Shopping for Individual Coverage

(855) 330-2792


Administrative services

FSAs, COBRA, HRAs, Retirement administration, and transportation fringe benefits

PacificSource Administrators
(800) 422-7038

If you're deaf, hard of hearing, or speech-impaired, please reach us using TTY: 711

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