Contact us
Questions? Comments? We’d love to hear your voice.
Medical customer service
Benefits, claims, appeals, language assistance, online support, and pharmacy assistance
888-977-9299
CS@PacificSource.com
Dental customer service
866-373-7053
Dental@PacificSource.com
Pharmacy helpdesk
844-877-4803
Pharmacy@PacificSource.com
Employer membership services,
billing, and enrollment
866-999-5583
Membership@PacificSource.com
Media Inquiries
Medical and behavioral health services
Referrals, preauthorization, hospital stays, and personal health
888-691-8209
HealthServices@PacificSource.com
Individual billing and payments
800-591-6579
Individual@PacificSource.com
Shopping for Individual Coverage
855-330-2792
CoverageAdvisors@PacificSource.com
Shopping for Medicare Advantage Plans
800-587-6435
Medicare@PacificSource.com
Medicare.PacificSource.com
Administrative services
FSAs, COBRA, HRAs, retirement administration, and transportation fringe benefits
PacificSource Administrators, Inc.
800-422-7038
PSACustomerService@PacificSource.com
If you're deaf, hard of hearing, or speech-impaired, please reach us using TTY: 711
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