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Contact us

Questions or comments about your individual, family, or employer coverage? We'd love to hear your voice.

Looking for help with your Medicaid questions or Medicare questions?

Medical customer service

Benefits, claims, appeals, language assistance, online support, and pharmacy assistance

888-977-9299
CS@PacificSource.com


Dental customer service

866-373-7053
Dental@PacificSource.com

 

Pharmacy helpdesk

844-877-4803
Pharmacy@PacificSource.com


Employer membership services,
billing, and enrollment

866-999-5583
Membership@PacificSource.com


Media Inquiries

News@PacificSource.com

Medical and behavioral health services

Referrals, preauthorization, hospital stays, and personal health

888-691-8209
HealthServices@PacificSource.com


Individual billing and payments

800-591-6579
Individual@PacificSource.com


Shopping for Individual Coverage

855-330-2792
CoverageAdvisors@PacificSource.com


Shopping for Medicare Advantage Plans

800-587-6435
Medicare@PacificSource.com
Medicare.PacificSource.com

 

Administrative services

FSAs, COBRA, HRAs, retirement administration, and transportation fringe benefits

PacificSource Administrators, Inc.
800-422-7038
PSACustomerService@PacificSource.com

TTY: 711. We accept all relay calls. 


Need to speak with a representative?

Sales & Service  Provider Service

Something you need help with?

You came to the right place.