Contact us
Questions? Comments? We’d like to hear from you.
Medical customer service
Benefits, claims, appeals, language assistance, online support, and pharmacy assistance
(888) 977-9299
cs@pacificsource.com
Dental customer service
(866) 373-7053
dental@pacificsource.com
Pharmacy helpdesk
(844) 877-4803
pharmacy@pacificsource.com
Employer membership services,
billing, and enrollment
Medical and behavioral health services
Referrals, preauthorization, hospital stays, and personal health
(888) 691-8209
healthservices@pacificsource.com
Individual billing and payments
(800) 591-6579
individual@pacificsource.com
Shopping for Individual Coverage
(855) 330-2792
individual@pacificsource.com
Medicare.PacificSource.com
If you're deaf, hard of hearing, or speech-impaired, please reach us using TTY: 711
Need to speak with a representative?
Sales & Service Provider Service
