News and updates
New Provider Payment Dispute (PPD) Process Effective November 1, 2026
To support faster and more consistent resolution of claim payment concerns, a new dedicated Provider Payment Dispute (PPD) process should be used when you believe a claim has been paid...
Better Health Starts with Stronger Communities
Good health goes beyond visiting the doctor. Access to nutritious food, stable housing and preventive care all play an important role in helping...
Why Stable Housing Matters for Better Health
Having a safe, stable place to call home is about more than having a roof over your head. It's an important part of maintaining good health and overall well-being....
New provider support email and resource updates
We recognize that providers rely on timely access to information and support to serve patients and members effectively. To help streamline support and connect providers with the right resources, we...
Over 65? Here’s What to Know About Breast Cancer Screenings
Breast Cancer Awareness Month is a good reminder to check in on your health. But as you get older, you may wonder: Do I still need regular mammograms?The answer depends on your age,...
November 2026 Medicaid Drug List Change Notification
We would like to inform you of changes to our PacificSource Community Solutions formulary and coverage policies.We have recently updated our prior authorization list and coverage...
Wildfire Resources for PacificSource Members in Oregon and Idaho
Wildfires and smoke continue to affect communities across Oregon and Idaho, forcing some families from their homes and creating difficult conditions for many others. PacificSource is here to help....
A More Connected Way to Manage Your Health
Managing your health takes more than understanding your health plan. It also means staying connected to the care, resources, and support that help you stay well.You may already be familiar with Epic...
Important PacificSource Coverage Update
PacificSource is making difficult but necessary decisions to ensure we can continue to fulfill our mission and serve members for the long term amid growing pressures across the healthcare...
Changes to our PacificSource Community Solutions formulary and coverage policies
We would like to inform you of changes to our PacificSource Community Solutions formulary and coverage policies.We have recently updated our prior authorization list and coverage...