Managing your health takes more than understanding your health plan. It also means staying connected to the care, resources, and support that help you stay well.
You may already be familiar with Epic and MyChart through your doctor, clinic, or hospital.
PacificSource is now using Epic to help create a more connected experience for our members, making it easier to access care-related information, connect with support services, and stay engaged in your health journey. As part of this effort, we're introducing PacificSource MyChart, a secure online experience designed to complement the tools you already use.
What Is PacificSource MyChart?
Many health care organizations use MyChart to give patients access to their medical records and information from their care providers.
PacificSource MyChart is connected to your health plan and PacificSource care programs. It provides eligible members with access to care-related resources, support tools, authorizations, assessments, and secure communication with PacificSource care teams.
Think of it this way: your provider's MyChart helps you connect with your doctors and health care organizations. PacificSource MyChart helps you connect with your health plan and the care management resources available through PacificSource.
How MyChart and InTouch work together
PacificSource MyChart works alongside InTouch, with each serving a different purpose. Members can move between the two experiences using a single sign-on.
Use PacificSource MyChart for:
- Care plans and care management resources
- Health reminders and assessments
- Authorization information and letters
- Secure messaging with PacificSource care teams
- Personalized health support and resources
Continue using InTouch for:
- Benefits and coverage information
- Claims
- Member ID cards
- Provider and pharmacy searches
- Account and communication preferences
Built to support your health journey
Whether you're managing an ongoing condition, looking for support resources, completing a health assessment, or tracking an authorization, PacificSource MyChart helps bring important care-related information together in one place. It's one of the first ways members will experience the benefits of PacificSource's Epic platform and our ongoing commitment to creating a more connected, personalized experience.
Get started in a few simple steps
Sign in or register to access InTouch and PacificSource MyChart and learn more about how they work together.