Service for you and your patients
Helping you deliver care to our members, and gain access to tools for supporting them.
Access patient health information online
Our secure website for providers, InTouch, lets you access claims, request and check the status of preauthorization, and view member benefit eligibility, any time.
Ways we can help you
Search tools and resources
Provider resource center
Centralized online reference for common provider questions.
Provider Directory
Searchable repository of our provider partners.
Commercial Provider Directory
Medicaid Provider Directory
Medicare Provider Directory
What’s New for Providers
Important PacificSource Coverage Update
PacificSource is making difficult but necessary decisions to ensure we can continue to fulfill our mission and serve members for the long term amid growing pressures across the healthcare industry.These changes include:Exiting the individual market across all states...
Important Changes to Board-Registered Associates Billing We want to make you aware of an upcoming change related to behavioral health billing. ...
PacificSource Launches PACE Program in Lane CountyGrand opening marks expanded access to coordinated care for seniors with...
August 2026 Drug List Change Notification (Commercial) Updates on Existing CriteriaAugust 2026. The following changes to...
Compliance requirements
Help us prevent, detect, and correct noncompliance and fraud, waste, and abuse (FWA). Our Code of Conduct and Compliance and Program Integrity Plan ensure compliance with laws, regulations, and our internal policies and procedures. Please download the Provider Manual to learn more.
We’re here to help.
Dental
Medicaid
Please contact the patient's dental care organization for services other than hospital dentistry.
We accept all relay calls.