Access patient health information online
Our secure website for providers, InTouch, lets you access claims, request and check the status of preauthorization, and view member benefit eligibility, any time.
Ways we can help you
Search tools and resources
The essential reference for our contracted providers.
Provider resource center
Centralized online reference for common provider questions.
Searchable repository of our provider partners.
Commercial Provider Directory
Medicaid Provider Directory
Medicare Provider Directory
What’s New for Providers
An end to surprise medical bills
New legislation shields consumers from unexpected charges Starting January 1, 2022, the federal No Surprises Act protects consumers from excessive out-of-pocket costs. ...
Clinical policy changes PacificSource has updated the following clinical policies: Instrumented Spinal Surgery Ocular...
April 2023 Drug List Change Notification (Commercial) Updates on Existing Criteria April 2023. The following changes to criteria are...
Continuous glucose monitors (CGMs) – prior authorization effective April 1, 2023 Effective April 1, 2023, the following HCPC codes will require prior authorization (PA) when using...
Help us prevent, detect, and correct noncompliance and fraud, waste, and abuse (FWA). Refer to the Provider Manual to learn about our programs that ensure compliance with laws, regulations, and our internal policies and procedures.
We’re here to help.
866-373-7053, TTY: 711
Please contact the patient's dental care organization for services other than hospital dentistry.
888-863-3637, TTY: 711
We accept all relay calls.