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Access patient health information online

Our secure website for providers, InTouch, lets you access claims, request and check the status of preauthorization, and view member benefit eligibility, any time.

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Provider Manual

The essential reference for our contracted providers.

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Provider resource center

Centralized online reference for common provider questions.

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Provider Directory

Searchable repository of our provider partners.

Commercial Provider Directory
Medicaid Provider Directory
Medicare Provider Directory

What’s New for Providers

2024 Fall provider Workshops

Don’t miss our 2024 Fall Provider Workshops

Learn the latest and greatest, starting October 8Our yearly Provider Workshops are an important event for healthcare professionals and service providers. You'll get all the updates on our plans and policies to help ensure that both patients and providers receive the best possible service.You'll...

November 2024 Drug List Change Notification (Commercial) Updates on Existing CriteriaNovember 2024. The following changes to...

Revised coding policies for Emergency Department outpatient facility Evaluation and Management As part of our continued efforts to reinforce accurate coding practices, we are revising the...

October 2024 Drug List Change Notification (Commercial) Updates on Existing CriteriaThe following changes to criteria are effective October...

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Compliance requirements

Help us prevent, detect, and correct noncompliance and fraud, waste, and abuse (FWA). Our Code of Conduct and Compliance and Program Integrity Plan ensure compliance with laws, regulations, and our internal policies and procedures. Please download the Provider Manual to learn more.

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Dental

Medicaid

Please contact the patient's dental care organization for services other than hospital dentistry.

We accept all relay calls.