Wildfires and smoke continue to affect communities across Oregon and Idaho, forcing some families from their homes and creating difficult conditions for many others. PacificSource is here to help.
Support for members impacted by wildfires
Wildfires, smoke, and extreme heat can create challenges for your health and access to care. PacificSource is here to help you connect with resources that may be available to you. Contact PacificSource Customer Service for assistance.
Medicaid/OHP: 800-431-4135.
Medicare: 888-863-3637.
Individual/Group: 888-977-9299. TTY: 711.
We accept all relay calls.
For Oregon Health Plan members, additional help may be available through Health-Related Social Needs (HRSN) climate support. Eligible members may qualify for no-cost items such as:
- Air conditioners
- Air-filtration devices
- Mini-refrigerators
- Portable power supply units
Learn more about available HRSN services and how to request them here.
Wildfire resources and ways to help
Follow guidance from local emergency officials and sign up for emergency alerts in your area for the latest evacuation and safety information.
- Oregon: Visit the Oregon Wildfire Response & Recovery website for current fire and evacuation information, recovery resources, and emergency contacts.
- Idaho: Visit the Idaho Department of Lands’ Idaho Fire Map for current information on reported wildfires across the state.
- Air quality: Check AirNow.gov for current conditions and guidance.
PacificSource has contributed to wildfire relief efforts this season, including support for the Oregon Community Foundation, Wildland Firefighter Foundation, Confederated Tribes of Warm Springs Wildfire Recovery Fund, and the American Red Cross Cascades Region. If you’re in a position to help, the Oregon Department of Emergency Management lists trusted organizations accepting donations, along with other ways to support affected communities, here.