The Active&Fit Direct™ Fitness Center Program

AFD_LogoThe Active&Fit Direct program provides you with access to a broad network of participating fitness centers and YMCAs.

Freedom and Flexibility

The Active&Fit Direct program gives you access to 9,000+ fitness centers and YMCAs nationwide. You can switch fitness centers to ensure you find the right fit. The program also includes access to the Active&Fit Direct website, which features a fitness center locator and online fitness tracking. 

Get Started 

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A $25 enrollment fee, $25 for the current month (regardless of the enrollment date within that month), and $25 for the next month are due when you enroll ($75 total, plus applicable taxes). Each month’s fee is $25 (plus applicable taxes). After a 3-month commitment, participation is month-to-month. Once enrolled, you may view or print your fitness card and take it to any fitness center/YMCA in the Active&Fit Direct network. Once the fitness center verifies your enrollment in the Active&Fit Direct program, you will sign a standard membership agreement and receive a card or key tag from the fitness center to check in on subsequent visits.

Try Out a Fitness Center

Many fitness centers and YMCAs offer guest passes so you can try out their location. You may request a guest-pass letter through the Active&Fit Direct website to take to the fitness center/YMCA, where available. Note: You will need to register and sign in to request the guest-pass letter.

Program Details

Access starts immediately when you enroll. You have has access to your fitness card as soon as you enroll on the website, and can go to the participating fitness center/YMCA right away.

Recurring payments are charged on the same date each month as your enrollment date, starting the month after you enroll. The fee collected is for the following month’s participation. If your payment date does not exist in a month, the payment will be charged on the closest day within the same month (for example, if you enroll January 30, the recurring payment is February 28, the last day of the month).

Note: You will pay your enrollment and monthly fee directly to the Active&Fit Direct program, not the fitness center. However, membership upgrades or nonstandard fitness center services are not included in your Active&Fit Direct membership. Those fees would need to be paid directly to the fitness center.

Your Active&Fit Direct fitness card is available online through their website. Once enrolled, you can sign in to their site to print your fitness card or save it to your phone. 

Already a fitness center member? Active&Fit Direct network fitness centers allow you to cancel or suspend current memberships so you may join the Active&Fit Direct program at no penalty. If in the future you decide to cancel your Active&Fit Direct membership, and the original fitness center membership was suspended (and not canceled), your original membership should be reinstated. If the fitness center is not part of the Active&Fit Direct network, you can find a participating fitness center on the Active&Fit Direct website.

Nominate a fitness center: If a fitness center is not listed on the Active&Fit Direct website, you may nominate them by providing the name, address, and phone number. The fitness center will be contacted for possible addition to the Active&Fit Direct network. Check back periodically to see if your nominated fitness center has been added to the network.

If you have questions or concerns about a fitness center or the program, you can contact Active&Fit Direct customer service through their website. American Specialty Health Fitness, Inc., provider of the Active&Fit Direct program, will be happy to assist you and will follow up accordingly. 

You can cancel your enrollment any time (after the minimum three-month enrollment period) through their website. Your fees paid to the Active&Fit Direct program are refundable only in very limited circumstances. Please see the Program and Website Terms and Conditions on the Active&Fit Direct website for more information about canceling and refunds.


Contact Active & Fit Direct: 
(844) 646-2746 (TTY/TDD 711)
Monday - Friday, 5:00 a.m. - 6:00 p.m. Pacific Time

InTouch for Members

Last updated 1/15/2019