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On-call care and health advice


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Video or phone-based doctor visits
on demand, available on most plans. 

Telehealth benefits


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24-hour NurseLine 
Speak with a registered nurse, day or
night—a no-cost service for members: 

TTY 844-514-3774

What’s my network?

Your health plan includes a network of doctors, dentists, and other providers who perform services for members and their families. These services are billed at a negotiated rate referred to as “in-network.” 

You'll find your network on your member ID. You can print a member ID and view benefit information by logging in to InTouch, our secure member portal. Learn more about InTouch

Log in or sign up for InTouch

The benefits you receive depend on your plan and your network.

Health Management

Going above and beyond for members is what we do. PacificSource is pleased to offer:

Condition Support
for members with asthma, diabetes, heart failure, COPD, coronary artery disease, or pediatric diabetes

Rare disease management
through AccordantCare

Medication Therapy Management
for members with multiple ongoing prescriptions

Specialty pharmacy program
for members taking certain specialty and biotech medications


If you have questions about getting care, or your benefits, we’re happy to help.