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New to PacificSource, or just need a refresher?

Get the 1-2-3 of PacificSource in our New Member Guide

Healthy Resources

As a PacificSource member, you have access to free tools, benefits, and programs. These no-cost extras help you make the most of your plan to live a healthier life.

  • Personalized wellness programs
  • Condition support
  • Global emergency services
  • And much more

Quick Links

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Personalized health

Quickly view your copays, deductibles, claims, and more with our member portal.

Log in with InTouch

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Download a form

Need to set up auto pay, file a claim, or other transaction? The right form will help.

Find documents and forms

Health library

You can browse a wide range of topics on health conditions, symptoms, and treatments.

Explore library

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FSAs and HRAs

Access your accounts through our affiliate organization:
PacificSource Administrators, Inc.

What’s New for Members

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Understanding 7 Health Insurance Concepts

It can be difficult to keep up with what’s going on in the world of health insurance and understand how your health coverage works. Here are 7 concepts that may help you better understand your health insurance benefits. Benefit Summary: Reading your Benefit Summary is probably...

COVID prevention costs you $0 PacificSource will continue to cover the following COVID-related services, including those that are...

Streamlined EOBs are coming your way Part of being a “members first” health insurer is communicating clearly with members. That’s why we...

Get EOB statements by email! Help us reduce our reliance on paper resources by choosing to receive notices of your billing and...

See all Member News

Health on the go

The free myPacificSource and myPacificSource Admin (PSA) mobile apps let you manage your benefits, wherever you are.

  • Access your ID card, anytime.
  • Call our 24-Hour NurseLine.
  • Find a provider, hospital, or urgent care center.
  • Check your deductible and out-of-pocket totals.
  • Manage your FSA or other reimbursement accounts.

We’re here to help.

Our Customer Service team is happy to answer any questions you may have.

888-977-9299, TTY: 711
We accept all relay calls.