Our offices
We’re local across the Greater Northwest.
With locations to serve members and their communities throughout a four-state service area, we aim to be where you need us. Select your state to see where we're nearby.
Our office-space closures help ensure community and employee safety
In our effort to slow the spread of COVID-19, PacificSource office locations remain closed. Until further notice, we’re unable to accommodate any walk-in visitors. As always, our Customer Service team is glad to answer your questions by phone or email. Let us know how we can help!
PacificSource Health Plans
Weekdays, 7:00 a.m. to 5:00 p.m. (Pacific)
888-977-9299, TTY 711
Email PacificSource Health Plans
PacificSource Medicare
Weekdays, 8:00 a.m. to 8:00 p.m. (Pacific)
888-863-3637, TTY 711
Email PacificSource Medicare
Visit our Medicare site
For PacificSource Community Solutions (Medicaid)
Weekdays, 8:00 a.m. to 5:00 p.m. (Pacific)
800-431-4135, TTY 711
Email PacificSource Community Solutions (Medicaid)
Visit our Medicaid site
Idaho
Boise
408 E. Parkcenter Boulevard
Suite 100
Boise, ID 83706
208-342-3709
or 888-492-2875
or TTY 711
Montana
Billings
2718 Montana Ave
Suite 103
Billings, MT 59101
406-896-7850
or 855-422-1008
or TTY 711
Helena
828 Great Northern Blvd
Suite 101
Helena, MT 59601
406-422-1008
or 855-422-1008
or TTY 711
Oregon
Medford
1301 Poplar Dr.
Suite 100
Medford, OR 97504
541-858-0381
or 800-899-5866
or TTY 711
Portland
Crown Plaza Building
1500 SW First Ave, Suite 200
Portland, OR 97201
503-699-6561
or 866-540-1191
or TTY 711
Springfield (headquarters)
555 International Way
Springfield, OR 97477
541-686-1242
or 888-977-9299
or TTY 711
Washington
Spokane
Bank of America Building
601 W. Riverside Bank, Suite 120
Spokane, WA 99201
866-556-1224
or TTY 711
Tacoma
Columbia Bank Building
South A Street, Suite 200
Tacoma, WA 98402
866-556-1224
or TTY 711