Our offices
We’re local across the Greater Northwest.
With locations to serve members and their communities throughout a four-state service area, we aim to be where you need us. Select your state to see where we're nearby.
Idaho
Boise
408 E. Parkcenter Boulevard
Suite 100
Boise, ID 83706
208-342-3709
or 888-492-2875
or TTY 711
Montana
Helena
828 Great Northern Blvd
Suite 101
Helena, MT 59601
406-422-1008
or 855-422-1008
or TTY 711
Oregon
Springfield (headquarters)
555 International Way
Springfield, OR 97477
541-686-1242
or 888-977-9299
or TTY 711
Medford
1301 Poplar Dr.
Suite 100
Medford, OR 97504
541-858-0381
or 800-899-5866
or TTY 711
Portland
Crown Plaza Building
1500 SW First Ave, Suite 200
Portland, OR 97201
503-699-6561
or 866-540-1191
or TTY 711
Washington
Spokane
Bank of America Building
601 W. Riverside Ave, Suite 120
Spokane, WA 99201
866-556-1224
or TTY 711
We’re also a phone call away
Our offices are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. for walk-in visitors. If you prefer to call or email, our Customer Service Department is available Monday through Friday, from 7:00 a.m. to 5:00 p.m. (Pacific Time).
888-977-9299
cs@pacificsource.com
In case of an emergency office closure at PacificSource, we will update our operating hours on social media and post signs on public access doors. These signs and our social media updates will include phone numbers for assistance.
If you are a Medicare or Medicaid member, or are looking for information regarding these lines of business, please select from the links below:
PacificSource Community Health Plans (PacificSource Medicare)