Our office-space closures help ensure community and employee safety
In our effort to slow the spread of COVID-19, PacificSource office locations remain closed. Until further notice, we’re unable to accommodate any walk-in visitors. As always, our Customer Service team is glad to answer your questions by phone or email. Let us know how we can help!
PacificSource Health Plans
Weekdays, 8:00 a.m. to 5:00 p.m. (Pacific)
(888) 977-9299; TTY 711
Weekdays, 8 a.m. to 8 p.m. (Pacific)
medicare.pacificsource.com (888) 863-3637; TTY 711
For PacificSource Community Solutions (Medicaid):
Current hours are weekdays, 8:00 a.m. to 5:00 p.m. (Pacific)
(800) 431-4135; TTY 711
We’re also a phone call away
Our offices are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. for walk-in visitors. If you prefer to call or email, our Customer Service Department is available Monday through Friday, from 7:00 a.m. to 5:00 p.m. (Pacific Time).
If you are a Medicare or Medicaid member, or are looking for information regarding these lines of business, please select from the links below: