Our offices
We’re local across the Greater Northwest.
With locations to serve members and their communities throughout a four-state service area, we aim to be where you need us. Select your state to see where we're nearby.
Idaho
![Idaho office](/sites/default/files/2020-04/img-400x252-id-idaho-falls.jpg)
![Boise office](/sites/default/files/2020-04/img-400x252-id-boise.jpg)
Boise
408 E. Parkcenter Boulevard
Suite 100
Boise, ID 83706
208-342-3709
or 888-492-2875
or TTY 711
Montana
![Helena office](/sites/default/files/2020-04/img-400x252-mt-helena.jpg)
Helena
828 Great Northern Blvd
Suite 101
Helena, MT 59601
406-422-1008
or 855-422-1008
or TTY 711
![Billings office](/sites/default/files/2020-03/img-400x252-mt-billings.jpg)
Billings
2718 Montana Ave
Suite 103
Billings, MT 59101
406-896-7850
or 855-422-1008
or TTY 711
Oregon
![Hood Rivera location](/sites/default/files/2020-04/img-400x252-or-hoodriver.jpg)
![salem oregon pacificsource office shot](/sites/default/files/2020-10/img-400x252-or-salem.jpg)
![Medford office](/sites/default/files/2020-04/img-400x252-or-medford.jpg)
Medford
1301 Poplar Dr.
Suite 100
Medford, OR 97504
541-858-0381
or 800-899-5866
or TTY 711
![Portland office](/sites/default/files/2020-04/img-400x252-or-portland.jpg)
Portland
Crown Plaza Building
1500 SW First Ave, Suite 200
Portland, OR 97201
503-699-6561
or 866-540-1191
or TTY 711
![Bend office](/sites/default/files/2020-03/img-400x252-or-bend.jpg)
![Springfield office](/sites/default/files/2020-04/img-400x252-or-springfield.jpg)
Springfield (headquarters)
555 International Way
Springfield, OR 97477
541-686-1242
or 888-977-9299
or TTY 711
Washington
![Tacoma office](/sites/default/files/2020-04/img-400x252-id-tacoma.jpg)
Tacoma
Columbia Bank Building
1301 A Street, Suite 200
Tacoma, WA 98402
866-556-1224
or TTY 711
![Spokane office](/sites/default/files/2020-04/img-400x252-wa-spokane.jpg)
Spokane
Bank of America Building
601 W. Riverside Ave, Suite 120
Spokane, WA 99201
866-556-1224
or TTY 711
We’re also a phone call away
Our offices are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. for walk-in visitors. If you prefer to call or email, our Customer Service Department is available Monday through Friday, from 7:00 a.m. to 5:00 p.m. (Pacific Time).
(888) 977-9299
cs@pacificsource.com
If you are a Medicare or Medicaid member, or are looking for information regarding these lines of business, please select from the links below:
PacificSource Community Health Plans (PacificSource Medicare)