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Questions about getting a COVID-19 vaccine? See the latest on our blog


Our offices

We’re local across the Greater Northwest.

With locations to serve members and their communities throughout a four-state service area, we aim to be where you need us. Select your state to see where we're nearby.

Our office-space closures help ensure community and employee safety

In our effort to slow the spread of COVID-19, PacificSource office locations remain closed. Until further notice, we’re unable to accommodate any walk-in visitors. As always, our Customer Service team is glad to answer your questions by phone or email. Let us know how we can help! 

PacificSource Health Plans

Weekdays, 7:00 a.m. to 5:00 p.m. (Pacific)
888-977-9299, TTY 711
Email PacificSource Health Plans

PacificSource Medicare

Weekdays, 8:00 a.m. to 8:00 p.m. (Pacific)
888-863-3637, TTY 711
Email PacificSource Medicare
Visit our Medicare site


For PacificSource Community Solutions (Medicaid)

Weekdays, 8:00 a.m. to 5:00 p.m. (Pacific)
800-431-4135, TTY 711
Email PacificSource Community Solutions (Medicaid)
Visit our Medicaid site





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Contact us