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Important message for behavioral health and alternative care providers contracted with Uprise Health

Uprise Health, formerly known as Reliant Behavioral Health (RBH), recently announced they are terminating their contract with PacificSource Health Plans. Uprise Health is an independent provider association we have used for contracting some of our behavioral health and alternative care providers. 

Note: If you have a direct contract with PacificSource, or if you are not a behavioral health or alternative care provider contracted with Uprise Health, this does not affect you, and you may disregard this notice.


What are your next steps?

Behavioral health care providers:

If you would like to continue participating with PacificSource after December 31, 2022, and have not already signed a direct contract with us, please outreach your Provider Service team right away to request the forms needed to ensure you remain participating with PacificSource.

Please note: these forms must be received within 30 days to ensure no disruption in contract status. If we do not receive a signed contract back before the end of the year 2022, your participation status will terminate due to the Uprise decision.

Please complete and submit the following documents for your practice only:

  • Contract Interest/Information Form
  • Provider Roster
    • Use if there is more than one individual NPI billing under the Tax ID, or if you are a solo practitioner billing with a Type-II NPI
  • W9

Please request forms by email:

Alternative care providers:

For participation in PacificSource commercial and Medicare Advantage plans, alternative care providers will need to be credentialed and contracted by The CHP Group. The CHP Group is a preferred provider organization and follows the same federal, state, and NCQA timelines as PacificSource for credentialing and contracting.

Medicaid contracting will be directly with PacificSource and will require you to reach out to PacificSource directly.

Please contact CHP by emailing them directly. If you already participate with CHP, you will still want to verify your status with CHP and the next steps for opting to participate with PacificSource. Email:



Thank you for your continued care of our members. If you have any questions or concerns, please contact your Provider Service Representative.