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New EFT Payment FAQ

With electronic funds transfer (EFT), claim payments are deposited directly into your bank account, eliminating the wait time for paper checks. You may receive EFT payments in one of two ways:

  • Direct EFT payment from PacificSource
  • EFT payment from Zelis, our contracted partner that offers payment solutions for providers

We have a new FAQ that outlines important information about these options. You can access it in the Documents and Forms section of our site, under the heading “Informational Fliers and Guides.” Or click below to download the PDF.

EFT Payment: Frequently asked questions for providers