Idaho
Boise
408 E. Parkcenter Boulevard
Suite 100
Boise, ID 83706
208-342-3709
or 888-492-2875
or TTY 711
Oregon
Portland
Crown Plaza Building
1500 SW First Ave, Suite 200
Portland, OR 97201
503-699-6561
or 866-540-1191
or TTY 711
Springfield (headquarters)
555 International Way
Springfield, OR 97477
541-686-1242
or 888-977-9299
or TTY 711
We’re also a phone call away
Our offices are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. for walk-in visitors. If you prefer to call or email, our Customer Service Department is available Monday through Friday, from 7:00 a.m. to 5:00 p.m. (Pacific Time).
888-977-9299
cs@pacificsource.com
In case of an emergency office closure at PacificSource, we will update our operating hours on social media and post signs on public access doors. These signs and our social media updates will include phone numbers for assistance.
If you are a Medicare or Medicaid member, or are looking for information regarding these lines of business, please select from the links below:
PacificSource Community Health Plans (PacificSource Medicare)