PacificSource Office Locations

Business Hours

Our offices (except Tigard) are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. for walk-in visitors. If you prefer to call or email, our Customer Service Department is available Monday through Friday, from 7:00 a.m. to 5:00 p.m. 

  • Idaho: (800) 688-5008
  • Montana: (877) 590-1596
  • Oregon: (888) 977-9299

If you are a Medicare or Medicaid member, or are looking for information regarding these lines of business, please select from the links below:

Headquarters

Physical Address: 110 International Way, Springfield, OR 97477
Mailing Address: PO Box 7068, Springfield, OR 97475-0068
Phone: (541) 686-1242 or (800) 624-6052
Customer Service: (541) 684-5582 or (888) 977-9299
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Bend Regional Office

Address: 2965 NE Conners Avenue, Bend, OR 97701
Phone: (541) 330-8896 or (888) 877-7996
Fax: (541) 330-8948
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Boise Regional Office

Address: 408 E. Parkcenter Boulevard, Suite 100, Boise, ID, 83706
Phone: (208) 342-3709 or (888) 492-2875
Customer Service: (208) 333-1596 or (800) 688-5008
Fax: (208) 342-4508
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Helena Regional Office

Address: 828 Great Northern Blvd, Ste 101, Helena, MT 59601
Phone: (406) 422-1008 or (855) 422-1008
Customer Service: (406) 442-6589 or (877) 590-1596
Fax: (406) 422-1010
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Idaho Falls Regional Office

Address: 1498 Milligan Road, Idaho Falls, ID 83402
Phone: (208) 522-1360
Fax: (208) 522-1366
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Medford Regional Office

Address: 1301 Poplar Dr., Suite 100, Medford, OR 97504
Phone: (541) 858-0381 or (800) 899-5866
Fax: (541) 858-0486
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Portland Regional Office

Address: Crown Plaza Building, 1500 SW First Avenue, Suite 100A, Portland, OR 97201
Phone: (503) 699-6561 or (866) 540-1191
Fax: (503) 697-1075
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Tigard Regional Office

Note: Services for walk-in vistors are not available at this location.

Address: 13010 SW 68th Parkway, Suite 140, Tigard, OR 97223
Phone: (503) 598-8908 or (800) 473-0509
Fax: (541) 225-3683
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Medicare

Looking for PacificSource Medicare? Contact us

Medicaid

Looking for PacificSource Community Solutions (Medicaid)? Contact us.

Last updated 11/30/2017