With a new year comes new benefit questions, and with it, higher call volumes—which could lead to longer hold times.
While we’re always happy to assist you over the phone, we know your time is valuable. So we encourage you to take advantage of InTouch for Providers as your first stop for member eligibility and benefits questions. For prior authorization questions, please refer to our Authorization Grid and Line Finder tools.
If you need assistance, please reach out to your Provider Service Representative. Thank you for your patience.