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Great news for Commercial & Medicare members: St. Charles & Salem Health remain in-network. Learn more.

Continued access to care through St. Charles & Salem Health for Commercial and Medicare Members

Update on St. Charles Health System
We’re happy to share that PacificSource has reached agreements with St. Charles Health System for our Commercial plans in 2026 and 2027 and our Medicare plans in 2026.

Update on Salem Health Hospitals & Clinics
We’re also pleased to have reached an agreement with Salem Health Hospitals & Clinics for Commercial and Medicare plans for 2026. We continue to actively work with Salem Health to reach a sustainable agreement for Medicaid members and find long-term solutions that keep healthcare accessible for the communities we serve.

For Commercial and Medicare members, there is nothing you need to do. Your coverage and provider access will not change. You can continue seeing your St. Charles and Salem Health doctors and care teams as usual.

We’re pleased that our Commercial and Medicare members will continue to have in-network access to high-quality, affordable care at St. Charles and Salem Health hospitals, doctors, and clinics.

Questions?
Call us at 888-977-9299, TTY: 711 (we accept all relay calls), from 8:00 a.m. to 5:00 p.m., Monday through Friday. You can also send us an email at CS@PacificSource.com or log in to your InTouch account at InTouch.PacificSource.com.

Thank you for being a valued PacificSource member.