News and updates

We’re excited to announce an easier-to-use experience where you can access your account and find all our services in one place. What changed...

PacificSource has been made aware of a phone scam claiming to be the Oregon Medical Board, asking for personal information.  The Oregon Medical Board has released an official notice on these scams. ...

Your best source for health advice is your personal doctor, but there are times when you want to know more about a symptom or explore treatment options.  The Health Library is an online health...

Quantity limit updates The following changes to the covered drug list are effective March 15, 2022: Type of Change: Utilization management added Epinephrine solution auto-...

PacificSource will continue to cover the following COVID-related services, including those that are provided in an office setting, urgent care, or emergency room. These services will continue to cost...

Part of being a “members first” health insurer is communicating clearly with members. That’s why we’re pleased to announce a redesign of the Explanation of Benefits (EOB) statement you receive when...

It can be difficult to keep up with what’s going on in the world of health insurance and understand how your health coverage works. Here are 7 concepts that may help you better understand your health...

Help us reduce our reliance on paper resources by choosing to receive notices of your billing and Explanation of Benefit statements by email. Simply visit PacificSource.com and log in to InTouch for...

InTouch for Members has a Payment Center where you can pay your bill online and set up automatic payments. Simply log into InTouch for Members, click Payment Center and follow the easy steps. ...

All of our COVID-19 information is now in one convenient place on our PacificSource Blog site, and is accessible to everyone.  We will update this site as new information and resources become...