We’ve seen some cases where claims with certain codes weren’t paid because needed information was missing. Going forward, providers will need to specify an arch on these claims in order for them to be processed.
The affected codes:
- D9944: Occlusal guard – Hard appliance, full arch
- D9945: Occlusal guard – Soft appliance, full arch
- D9946: Occlusal guard – Hard appliance, partial arch