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Contact us

Questions or comments about Medicaid/OHP? We’d love to hear from you.

Contact us

Call Customer Service

Monday through Friday, 8:00 a.m. to 5:00 p.m.

Hours extend to seven days a week, 8:00 a.m. to 8:00 p.m., from October 1st to January 31st.

800-431-4135TTY: 711

We accept all relay calls

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For live help during business hours, sign in to InTouch 


Email us

Please don’t email personal information. We will respond within 24 hours.

Write to us

PacificSource Community Solutions
Customer Service Department
PO Box 5729
Bend, OR 97708-5729

Health Share of Oregon members

Visit the Health Share of Oregon website

Tell us how we're doing, anonymously

Let us know about your experience, without identifying yourself. Your feedback is important, even if we can't reply to you directly.

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Looking for a specific service?

To enroll, change your plan, or update your info, contact Oregon Health Plan:

800-699-9075, TTY: 711
OHP website

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Have a health-related question? Call our 24-Hour NurseLine:

855-834-6150, TTY: 711
We accept all relay calls

Need a ride to a doctor’s appointment?

Schedule a ride

Connect with a Traditional Health Worker:

800-431-4135, TTY: 711

For suicide concerns, call the National Suicide Prevention Line:

988, TTY: 711

For immediate care, visit an urgent care center:

Find urgent care

Visit us in person

We have local offices to serve you.  

See PacificSource locations