Whether it's grief, depression, anxiety, or stress, when a friend or colleague is struggling emotionally, it can be challenging to know how to help. You may fear saying the wrong thing and making matters worse, but there are simple ways to show support that can make a big difference in someone’s healing. Consider these seven ways to help.
- Know the signs. If a friend or coworker seems withdrawn, detached, or more isolated than usual, they may need help. Other signs might include indifference or apathy, procrastination, poor productivity and motivation, scattered thinking, tardiness, decline in confidence, change in appearance, inappropriate outbursts, or strained relationships.
- Be open to talking about mental health. Our psychological, social, and emotional well-being affects everything we do, and no one should feel shame in asking for help. This is especially important for the workplace, where people often feel they have to put up a brave front.
- Start the conversation. If you’re at work, find ways to talk in private. Let the person know you want to help. It can be as simple as, “I noticed you seem down lately. Is there anything I can do?” Express concern, respect, and caring. Listen actively and acknowledge their emotions without judgment. Be sure to let them know they’re not alone and thank them for opening up to you.
- Research mental health resources. When someone is struggling emotionally, they may feel too overwhelmed to seek help. Offer to help find support options. Not sure where to start? Visit SAMHSA (Substance Abuse and Mental Health Services Administration). If you’re helping a coworker, find out what’s covered on your medical plan and see if your employer offers an employee assistance program (EAP) to access free counseling sessions.
- Offer practical help. Consider offering practical assistance, such as running errands or watching the kids for a night. For a coworker, you might offer to help with tasks to lighten their load. Even small gestures like making them a cup of coffee can show your support and understanding.
- Encourage self-care. Self-care activities, such as taking short breaks, going for a walk, or engaging in hobbies, can lift our spirits. A gentle reminder of this, especially when combined with an offer to join them, can emphasize the importance of prioritizing mental and emotional well-being.
- Follow up. Check in with your friend or coworker regularly to see how they're doing and offer further support. Let them know that you're there for them if they want to talk or need help with anything. Consistent support and follow-up can help them feel valued and supported.