PacificSource Agent Bulletin

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Please note: PacificSource Agent Bulletins are provided to our appointed agents for general informational purposes only and do not supersede the provisions of any underlying health plans or contracts which may be in effect.

2016

12/21/2016 - PacificSource Agent Bulletin 122116
ACA Reporting for 2016: Deadlines and Details
12/14/2016 - PacificSource Agent Bulletin 121416
Improvements Coming to InTouch for Agents, We’re Making InTouch for Agents Easier to Use
12/8/2016 - PacificSource Agent Bulletin 120816
Ready for 2017? Deadlines are coming up fast
11/21/2016 - PacificSource Agent Bulletin 112116 MT
Montana: Three Reasons to Recommend PacificSource Small Group and Individual Plans
11/9/2016 - PacificSource Agent Bulletin 110916
2017 Summaries Now Online, 2017 Small Group Quotes, Two Positive Changes for 2017, Medicare Part D Creditability Plan Lists, Renewal and Discontinuation Notices, Bonus Clarification
9/23/2016 - PacificSource Agent Bulletin 092316 MT
MONTANA NEWS: Small group quoting for the first quarter 2017 is now available, Offer Your Individual Clients Online Plan Shopping
9/22/2016 - PacificSource Agent Bulletin 092216 OR
OREGON NEWS: Welcome Jamie Sewell, Oregon Regional Sales Director; 2017 Oregon Individual Market Changes
9/13/2016 - PacificSource Agent Bulletin 091316 - Commission Update
Commission Payment Update
9/7/2016 - PacificSource Agent Bulletin 090716 - Commission delay
Commission Deposits Delayed
6/30/2016 - PacificSource Agent Bulletin 063016
Extension Options for Transitional Plans, Special Enrollment Periods Clarified, Guidance Published for “Meaningful Access” Regulation, New SBC Template Announced for 2017, Refreshed InTouch for Members Launches July 6
5/2/2016 - PacificSource Agent Bulletin 050216
ID Cards Drop Doctor, Add Effective Date; IDAHO: Idaho Sales Team Changes; OREGON: Downtown Portland Office Now Open!
2/29/2016 - PacificSource Agent Bulletin 022916
Member Surveys Begin Soon, Outreach Encourages Good Dental Care, Introducing a New Jenny Craig Program Discount, Cadillac Tax Delayed; OREGON: Downtown Portland Sales Office Opens this Spring! Oregon Contraceptive Mandate 
1/13/2016 - PacificSource Agent Bulletin 011316
1095 Form Filing Extension: What It Means for Your Clients, The W-2 Reporting Requirement, Calls to Members from Our Business Affiliates, InTouch for Members Offers 2015 Recaps, 24-Hour NurseLine Offers Members Peace of Mind, New Guide Helps Employers Set Wellness Program Goals and Objectives, Clarification Regarding Coverage for Cone Beam X-rays

2015

11/4/2015 - PacificSource Agent Bulletin 110415
2016 Individual Renewals, Referral Requirement Change in 2016, Five Great Reasons to Offer PacificSource Dental, 2016 Marketing Materials Now Online, Fast Small Group Quoting Through InTouch, CMS-approved Vendors Offering 2016 FFM Training, ERISA Sample SPD Wrap Template Revised, Air Ambulance Provider Options Expand, Calling All Health-minded Fans
10/27/2015 - PacificSource Agent Bulletin 102715 - Legacy Health Partnership
PacificSource and Legacy Health Partnership
8/26/2015 - PacificSource Agent Bulletin 082415 OR
OREGON NEWS: Fewer Plans, Better Options for Oregon Individual Consumers in 2016
8/26/2015 - PacificSource Agent Bulletin 082715
GENERAL NEWS: PacificSource Overview Helps You Prepare for 2016, New Marketing Materials Coming Soon, New Flier Simplifies IRS Reporting Requirements, Small Group Size Change and Renewal Options, Revamped InTouch for Employers Site Also Mobile-friendly, Introducing My Choice Rewards – Now Available on CaféWell, Dental Claims and Customer Service Exceed Target Measures, PacificSource Has Met MLR for Fourth Year, Tobacco Cessation Outreach Calls to Members Begin Soon; IDAHO NEWS: KeyBank Partnership Means Local HSA Option for Idaho Clients
7/23/2015 - PacificSource Agent Bulletin 072315
GENERAL NEWS: Model Notices Regarding Extension of Transitional Plans, Small Group Renewal Materials Coming Soon to InTouch, Changing the Agent of Record — Four Essentials, Read the Agent Bulletin on Your Mobile! OREGON NEWS: OAHU Carrier Training Day Coming This September
6/25/2015 - PacificSource Agent Bulletin 062515
Cover Oregon Transition Update, IRS Code § 6055 and 6056 Reporting Requirements, ERISA Sample SPD Wrap Template Revised, PacificSource Invests in Local Communities 
5/13/2015 - PacificSource Agent Bulletin 051315
ERISA Wrap Sample Template for Employers,Online Enrollment FAQ, Certificates of Coverage Are Back, New Sales Email Addresses Help Improve Communications; IDAHO NEWS: Idaho Healthcare Summit, May 27, Idaho DOI Hosts Free Law Class, May 28  
4/13/2015 - PacificSource Agent Bulletin 041315
Extension of Transitional Plans for Oregon and Idaho, Online Enrollment Enhancements, InTouch Improvements Coming, Out-of-area Preauthorization Change for CCN Plans, Introducing Self-funded Dental Plans 
3/19/2015 - PacificSource Agent Bulletin 031915
Special Edition: Air Ambulance Allowable Amount Increased, CaféWell Available April 1, Idaho Welcomes Regional Director
3/5/2015 - PacificSource Agent Bulletin 030515
Did Your Employer Clients Make Their CMS Reporting Deadline, ACA Update: Employer Shared Responsibility Clarifications, Flier Offers Quick Overview of New Online Enrollment System, Referral Changes Simplify Process for Providers and Members
2/24/2015 - PacificSource Agent Bulletin 022415 - Individual open enrollment extension
Special Edition: Individual Open Enrollment Extended
2/17/2015 - PacificSource Agent Bulletin 021715 - Transitional Plans, Online Enrollment, and more
Transitional Plans May Continue through September 2017, Quick, Easy, Secure—Group Online Enrollment Is Here! VSP: Learn More About Our New Vision Service Provider, SHOP Enrollment Update, Life and Disability Plan Forms Updated, CafeWell Coming Soon; OREGON NEWS: SmartHealth Transition to SmartChoice, A New Role for Kelly Walker; MONTANA NEWS: Welcome Erin Woodrow; IDAHO NEWS: Welcome Jennifer Ford  
1/15/2015 - PacificSource Agent Bulletin 011515 - ACA Reporting Requirements
Special Edition: ACA Reporting Requirements for Health Plan Members

2014

12/15/2014 - PacificSource Agent Bulletin 121514 - Online Quoting and more
Online Quoting Available for All Small Groups, Tobacco Rating for Individual — Change for 2015, Secondary Coverage Prescriptions Just Got Easier,  First Choice Health Network in Washington and Alaska, IRS Reporting Requirements, Confirming Prior Coverage — Change for Members; IDAHO NEWS: Idaho Marketplace Deadline Extended; MONTANA NEWS: 2015 Insure Montana Sales Resources Now Online
11/10/2014 - PacificSource Agent Bulletin 111014
Marketplace Enrollment Update; Pharmacy Job Aid Helps You Answer Client Questions; VSP Vision Care Coming in 2015; 2015 Materials Now Available; Get Out, Get Covered Tour Offers Community-based One-on-one Assistance; OREGON NEWS: Portland Sales Staffing Changes
10/30/2014 - PacificSource Agent Bulletin 103014 - OR - Individual Renewals
Special Edition: Oregon Individual Renewals
10/20/2014 - PacificSource Agent Bulletin 102014 - Employer Requirements
Special Edition: Employer Requirements
10/2/2014 - PacificSource Agent Bulletin 100214 - OR Individual Renewal Update
Special Edition: Oregon Individual Renewal Update
9/25/2014 - PacificSource Agent Bulletin 092514
New Mobile App Gives Members Benefit Info on the Go,  Improved Travel Network in Washington and Alaska, Preparing Individual Customers for Renewal and Open Enrollment, Marketplace Notice Requirement Is Ongoing,  Benefit Matters mailing this month; OREGON NEWS: PacificSource Welcomes New Medical Director; IDAHO & MONTANA NEWS: Online Quoting Available for Idaho and Montana Small Groups
8/18/2014 - PacificSource Agent Bulletin 081814
PacificSource Trainings Help You Prepare for 2015, Medicare Part D Materials Available Online, Flu Season Resources, PacificSource Has Met MLR for Third Year, Understanding Our Drug Lists, Insights: Please Share Your Opinion; OREGON NEWS: Cover Oregon FFM Registration; MONTANA NEWS: Montana Team Welcomes New Sales ExecutiveIDAHO NEWS: Save the Date: Your Health Idaho Renewal Webinar August 25
7/25/2014 - PacificSource Agent Bulletin 072514 Oregon Small Employers Defined
 Oregon Special Edition:  July 25, 2014, Oregon Small Employers Defined
6/17/2014 - PacificSource Agent Bulletin 061714
Eligible Small Groups and Individuals May Renew 2013 Plans through 2015, Special Enrollment Period for COBRA and Oregon Continuation Members, PacificSource Diabetes Support Program Addresses Growing Health Issue, Looking for Standard Plan Summaries; OREGON NEWS: Retroactive Premium Tax Credits through Cover Oregon, Eugene Marketing Sales and Service Coordinator Staff Change; IDAHO NEWS:  Addressing Misconceptions about Your Health Idaho; MONTANA NEWS:  CMS Allows Delay in Employee Choice in Federal SHOP Exchanges
5/16/2014 - PacificSource Agent Bulletin 051614 Plan Extensions for OR Small Groups
 Oregon Special Edition: May 16, 2014
5/5/2014 - PacificSource Agent Bulletin 050514
Probationary Periods: New Rules Offer Further Guidance, Small Group $2,000 Deductible Maximum Provision Repealed, Update on 2015 HSA Limits, PacificSource Dental Plan Offerings Expanded in All Markets, FSA Carryover Effect on HSA Eligibility, New Online Tools for Small Employers; OREGON NEWS: New Coverage Requirements in Oregon,Cover Oregon’s Transition to Federally Facilitated Website
4/4/2014 - PacificSource Agent Bulletin 040414
PacificSource Administrators Recognized for Service Excellence; Forms for Groups Now Clearer, Help Prevent Delays; Montana: Small Group Enrollees Must Wait Until Open Enrollment; New InTouch for Employers Now Serving Clients; New Member Flier Explains PCP Selection; Montana Obesity Rate Ranked Lowest in U.S. in 2013; Insights: Please Share Your Opinion
3/27/2014 - PacificSource Agent Bulletin 032714 - Provider Nondiscrimination
Special Edition: Provider Nondiscrimination Provision and the ACA
3/27/2014 - PacificSource Agent Bulletin 032714 - Cover Oregon Application Deadline Extension and Other News
Oregon Special Edition: Cover Oregon Application Deadline Extension and Other News
3/12/2014 - PacificSource Agent Bulletin 031214 - Oregon individual plan extension
Oregon Special Edition: Oregon Individual Policyholders May Extend Plans through December 31, 2014
3/5/2014 - PacificSource Agent Bulletin 030514 - Oregon individual commissions, group sales leadership change
Oregon Special Edition: Oregon Individual Commissions Increase April 1, Tony Kopki to Lead Oregon Group Sales
2/24/2014 - PacificSource Agent Bulletin 022414
Updated Notice of Change Letters; Federal Employer Mandate Change; Dental Coverage: Essential for Any Age; Voluntary Dental Now Available in Idaho, Montana, and Oregon; New InTouch for Employers Coming in March; PCP Selection Now Easier than Ever; Annual Member Survey Supports Commitment to Service; Insights: Please Share Your Opinion; OREGON NEWS: Cover Oregon Partner Portal Now Available
2/6/2014 - PacificSource Agent Bulletin 020614 - Commission Payments Will Be A Little Late
Idaho and Montana Special Edition: Commission Payments Will Be A Little Late
2/6/2014 - PacificSource Agent Bulletin 020614 - OR - Commission, Small Group Rates, Cover Oregon, Individual Renewal
Oregon Special Edition: Commission, Small Group Rates, Cover Oregon, Individual Renewal
1/15/2014 - PacificSource Agent Bulletin 011514 - January Payment Deadline Extended for Exchange Enrollees
Special Edition: January Payment Deadline Extended for Exchange Enrollees
1/6/2014 - PacificSource Agent Bulletin 010614
New 2014 Small Group Sales Materials Offer Presentation Flexibility, PCP Selection Clarification, New Free Fitness App for Members: Daily Victory, Get Out, Get Covered Tour Offers Community-based One-on-one Assistance, Health Services Staff Changes Support Member Service, Provider Partnerships, Year-End Statements in InTouch Can Help Members Budget for 2014, PacificSource Honored with American Heart Association's Community Innovation Award, In Memoriam, Insights: Please Share Your Opinion, Thank You and Happy New Year! IDAHO NEWS: Contracts in Place with Former NIHN Hospitals 

2013

12/17/2013 - PacificSource Agent Bulletin 121713 - OR - Opt-In Deadline for Individual Policy Extension Changed to December 31, 2013
Oregon Special Edition: Opt-In Deadline for Individual Policy Extension Changed to December 31, 2013
12/12/2013 - PacificSource Agent Bulletin 121213 - OR - Individual deadline extended
Oregon Special Edition: Individual deadline extended
12/12/2013 - PacificSource Agent Bulletin 121213 - Decision Regarding Extending Current Plans in Idaho
Idaho Special Edition: Decision Regarding Extending Current Plans in Idaho
12/6/2013 - PacificSource Agent Bulletin 120613 - Idaho Dept. of Insurance Working to Finalize Plan Extension Guidance
Idaho Special Edition: Idaho Dept. of Insurance Working to Finalize Plan Extension Guidance
11/22/2013 - PacificSource Agent Bulletin 112213 - OR - New Renewal Options for Oregon Individuals and Small Groups
Oregon Special Edition: New Renewal Options for Oregon Individuals and Small Groups
11/15/2013 - PacificSource Agent Bulletin 111513
Website Aims to Help Exchange Enrollees, New Treasury/IRS Rule Makes FSAs More Attractive, Program/Coverage Changes Encourage Members to Quit Tobacco, Condition Support Program Expands to All Groups in 2014, Clarifying Grandfathered Plan Status for Large Groups, Agent Contracts to Mail this Month, ID Card Changes Coming in 2014, Events Supporting Health for Our Communities;  OREGON NEWS: Sales Staff Contact Information Change
11/14/2013 - PacificSource Agent Bulletin 111413 - President’s Press Conference on Policy Extensions
Special Edition: President’s Press Conference on Policy Extensions
10/22/2013 - PacificSource Agent Bulletin 102213
New Online Ordering Process for 2014 Individual Sales Materials, Initial Premium Payment for Exchange Enrollment, Correction to Waiver Information for 2014, Correction to eUpdate Regarding Renewals, Dental Benefits for Children Expand in 2014, Both PacificSource and PSA Members Can Access Nurse Line, Clarifying a Coverage Myth;  OREGON NEWS: Changes to Pediatric Vision Benefit in 2014 Oregon Standard Bronze Plans, Doug Sheffer Honored with JA Silver Leadership Award; IDAHO NEWS: North Idaho Welcomes New Sales Executive, Extended Deadline for Individual Early Renewals; MONTANA NEWS:  Sales and Service Assistance When You Need It
10/2/2013 - PacificSource Agent Bulletin 100213 - Cover Oregon Status
Oregon Special Edition: Cover Oregon Status
9/18/2013 - PacificSource Agent Bulletin 091813 - Individual and Small Group Renewals
Special Edition: Individual and Small Group Renewals
9/5/2013 - PacificSource Agent Bulletin 090513
New Tool for Large Groups Offers Workforce Wellness Insights; Nurse Line Launches October 1; PacificSource.com Enhanced for Shoppers, Members; Employer Federal Notice Deadline October 1; Still Time to Sign Up for 2014 Product Training; 2014 Individual Plan and Rate Information Now Available; Next Issue of Reform and You Mails to Individual Policyholders; Insights: Please Share Your Opinion; OREGON NEWS: New Dental Plans Provide Copay Options for Oregon Groups; MONTANA NEWS: Membership Representative Change Coming October 1
8/26/2013 - PacificSource Agent Bulletin 082613 - PacificSource Releases 2014 Rates
Idaho Special Edition: PacificSource Releases 2014 Rates
8/19/2013 - PacificSource Agent Bulletin 081913 - More Than Just Competitive Rates
Montana Special Edition: More Than Just Competitive Rates
7/30/2013 - PacificSource Agent Bulletin 073013 - Federal Notices Mailing to Employer Clients
Oregon Special Edition: Federal Notices Mailing to Employer Clients
7/19/2013 - PacificSource Agent Bulletin 071913
New Newsletter Helps Members Navigate Reform Changes, PacificSource Product Training – Idaho Webinars Added, ACA News and New Resources, New Medical Director to Focus on Idaho and Montana Provider Relationships, Insights: Please Share Your Opinion, Events Supporting Health for Our Communities; OREGON NEWS: OAHU State Convention Slated for August 7
6/26/2013 - PacificSource Agent Bulletin 062613
PacificSource Training Update; Caremark Pharmacy Claims Process Change; Information Helps Clients Prepare for 2014; PacificSource Meets ACA's MLR Requirement; Donations of Fresh Veggies Help People in Need
5/20/2013 - PacificSource Agent Bulletin 052013
PacificSource Trainings Help You Prepare for 2014 — Save the Date! New Deadline Announced for Notices About Exchanges; Diagnostic Imaging Review Program Expanding;  iPad Drawing Encourages InTouch for Members Registration;  What do you think? Take our poll. Employers to Learn About Wellness Programs, Consumer Study, and More;  Events Supporting Health for Our Communities;  OREGON NEWS: Agent of Record Will Remain Intact After Auto-enrollment;  IDAHO NEWS: Dependent Enrollment Dates and Premiums to Align for All Large Groups;  Idaho DOI Hosts Free Law Class June 13
5/8/2013 - PacificSource Agent Bulletin 050813 - OID to Release Rate Filings May 9
Oregon Special Edition: OID to Release Rate Filings May 9
4/29/2013 - PacificSource Agent Bulletin 042913
We’re Not In It for Trophies, But this One Sure Is Nice! What’s the Easiest Way to Get a Commission Check? Find Current Reform Documents and Information Online Correction to ESRD Program Vote in Our Poll Events Supporting Health for Our Communities OREGON NEWS: Insurance Carriers Allowed to Auto-enroll Individual Policyholders in OregonIDAHO NEWS: Dave Self Named to Idaho Exchange Board Idaho Exchange to be Topic of Next Individual Product Training
3/14/2013 - PacificSource Agent Bulletin 031413
New Fliers Summarize ACA Changes, PSA Administrative Services—the Perfect Complement for Group Plans, Employer Newsletter Showcases Health and Travel Resources, Events Supporting Health for Our Communities; OREGON NEWS: Free Class for Oregon Agents: “Healthcare Reform: What You Need to Know,” More Events for Oregon Agents; IDAHO NEWS: Provider Choice Expands in Northern Idaho, Individual Product Training Scheduled for April 2, IAHU Health Symposium Slated for April 17-18; MONTANA NEWS: New Montana Individual Application Now Online, NAIFA Montana Convention Slated for May 1-2
2/18/2013 - PacificSource Agent Bulletin 021813
New Online Health Assistant Helps Members Reach Goals, Staff Email Addresses Will Change to Keep Pace with Growth, Growth Results in Membership Representative Changes; IDAHO NEWS: Individual Product Training Scheduled for March 5; MONTANA NEWS: Helping to Build a New Patient-Centered Healthcare Model; All Regions: Events Supporting Health for Our Communities
1/22/2013 - PacificSource Agent Bulletin 012213
Group Dental Sales Tools Only a Click Away, Helpful Year-End Statements for Members Added to InTouch, New Gym Membership Discount Expands Wellness Offerings, Resources Help Clients Keep Up with Healthcare Reform, Change to Infusion Therapy and Air Ambulance, Electronic Group Member Handbooks Provide Flexibility, Drawing Encourages Members to Go Paperless, NAHU Capitol Conference Scheduled for February; OREGON NEWS: New Client Service Representative for Portland, Salem, and Gorge Areas; IDAHO NEWS: Spanish Language Group Summaries Help Bridge the Language Gap; MONTANA NEWS: Top Reasons for Employers to Choose a PacificSource HMO Plan; All Regions: Events Supporting Health for Our Communities

2012

12/19/2012 - PacificSource Agent Bulletin 121912
Healthcare Reform—Helping You and Your Clients Stay Informed, New Features of InTouch for Members Reduce Paper, Increase Convenience, Medicare Advantage Sales Exceed Projections, Thank You and Happy Holidays! OREGON NEWS: Oregon Individual Plans Approved for 2013, PAHU Hosts CEO Roundtable January 10; IDAHO NEWS: New Sales Executive Joins our Boise Group Sales Team; MONTANA NEWS: More Choice for Montana Employers—HMO Plan Approved by State, New Montana Individual Rate Structure for 2013, Reminder: We’ve Moved, New Regional Sales Manager Joins Montana Team, New West Transition Update; ALL REGIONS: Events Supporting Health for Our Communities
12/6/2012 - PacificSource Agent Bulletin 120612 - Montana Regional Sales Manager, NFIB Summaries
Special Edition: Montana Regional Sales Manager, NFIB Summaries
11/28/2012 - PacificSource Agent Bulletin 112812 - New West Transition Update
Special Edition: New West Transition Update
11/14/2012 - PacificSource Agent Bulletin 111412
New Features Coming to for InTouch for Members, Employer Newsletter Promotes Workplace Wellness Programs, Free Tools and Workplace Wellness Materials for Employers, Community Health Partnerships Making a Real Difference for Real People, Several Members to Receive Letters Requesting SSNs, November Holiday Hours; IDAHO NEWS: Individual Product Training Scheduled for November 20; OREGON NEWS: Employer Forums Provide Healthcare Reform Answers; ALL REGIONS: Community Events
10/23/2012 - PacificSource Agent Bulletin 102312
Individual Plans Earn Top Rating in Comparison Tool for Consumers, Medicare Advantage Plans Score Well in Medicare’s New Online Tool, Got Administrative Documents? Email Our Agent Coordinator Queue, Sales Staff Contact Information Change; IDAHO NEWS: Idaho Individual Clients Gain Additional Benefit Option, Need to Send Us Missing Information to Complete an Individual Application, Individual Product Training Scheduled for October 30; MONTANA NEWS: Sales Assistance When You Need It, New “Storefront” Location to Open in Helena November 1, New West Transition Update, Tips for Speeding Up Individual Application Processing; OREGON NEWS: New Brochure Outlines Features of Balance Plan, Staff Responsibilities Shift to Better Serve Employer Clients, Time for a Bit of Healthy Competition; ALL REGIONS: Community Events
10/16/2012 - PacificSource Agent Bulletin 101612 - Changes in Helena Office
Special Edition: Changes in Helena Office
9/20/2012 - PacificSource Agent Bulletin 092012
Staff Changes Support Market Growth and Reform, New Medical Director Leads Health Services, Online Resources Help Answer SBC Questions, Top Five Reasons to Add a PacificSource Dental Plan, New Tool Kit for Employers Helps Dispel Flu Vaccine Myths, Access to Whooping Cough Vaccination Expanded, ESRD Benefit Changes Help Members and Contain Costs, Improving Healthcare—What’s Your Idea, Employer Newsletter Highlights SBCs and Other Reform Changes, Member Newsletter Scheduled to Email next Month; IDAHO NEWS: Individual Product Training Scheduled for October 4, Idaho Business Review Hosts Healthcare Reform Forums, Documentary and Discussion Examine Child Obesity Epidemic; OREGON NEWS: How Will Healthcare Reform Affect Your Business, Individual Product Training Scheduled for September 27 in Medford; ALL REGIONS: Community Events
9/4/2012 - PacificSource Agent Bulletin 090412 - Learn about reform and healthcare issues at two events
Special Edition: Questions about reform and other healthcare issues? Two Local Events Provide Opportunities to Learn More
8/22/2012 - PacificSource Agent Bulletin 082212
Healthcare Reform eUpdate to Feature SBC News, 2012-2013 Flu Vaccine Information, Secure Email to Change on August 25, Manley Services Rebranding Update, Many Members to Receive New ID Cards at Renewal, Reminder: Temporary Suspension of Group Processing the Last Week of August, Make These Two Resources Part of Your Member Benefit Meetings, Holiday Hours; IDAHO NEWS: Individual Product Training Scheduled for September 6; OREGON NEWS: Medford Office Relocates, New Oregon Individual Plan to Provide Balanced Option for Clients; ALL REGIONS: Community Events
8/9/2012 - PacificSource Agent Bulletin 080912- Update for Aug. and Sept. Groups
Special Edition: Important Update for August and September New and Renewing Groups
7/16/2012 - PacificSource Agent Bulletin 071612
Manley Services Rebranding Coming Soon, Healthcare Reform Update, Employer Newsletter Highlights Provider Directory; IDAHO NEWS: Individual Policy Preventive Care Enhancements to Roll Out Sooner, BrightIdea Individual Plans to Gain Coverage for Mental Health Medications, New Group Summaries Reflect Member-Focused Language, Idaho Agent Events; MONTANA NEWS: Montana Individual to Cover More Children with No Premium Increase, New Streamlined Group Enrollment Application Now Online, Correction: Clarification about Health Statement Quotes; OREGON NEWS: Group Sales Brochure Provides At-a-glance Plan Comparison; ALL REGIONS: Community Events
7/2/2012 - PacificSource Agent Bulletin 070212 - Montana Special Edition
Montana Special Edition: PacificSource Remains Committed to Reform, Picking a Provider Just Got Easier, New West Clients Move to PacificSource Beginning with July Renewals, Clarification about Health Statement Quotes, Product Presentations Coming to Your Area
7/2/2012 - PacificSource Agent Bulletin 070212 - Reform, Provider Directory
Special Edition: PacificSource Remains Committed to Reform, Picking a Provider Just Got Easier
6/19/2012 - PacificSource Agent Bulletin 061912
Enhanced Women's Preventive Care Benefits Begin Soon, Members Can Find EOB Statements Online through InTouch, New Brand Ads Convey Community Focus; IDAHO NEWS: Individual Product Training Scheduled for July 12; MONTANA NEWS: New Form Added for Large Group Quote Requests; OREGON NEWS: Learn about Product Updates at Bend Office Presentations, OAHU State Convention Slated for August 15-17; ALL REGIONS: Community Events
6/1/2012 - PacificSource Agent Bulletin 060112 - OR Individual
Special Edition: Oregon Individual Application Process Streamlined
5/16/2012 - PacificSource Agent Bulletin 051612
PacificSource Welcomes Senior Sales Executive, Wondering about healthcare reform premium refunds, Employer Newsletter Highlights Support for Members with Greater Health Needs; IDAHO NEWS: New Look for July Proposals for New Small Employers, Individual Product Training Scheduled for June 12; MONTANA NEWS: Ready, Set, Group Quoting; Montana CSI Publishes Consumer Guide; OREGON NEWS: Underwriting Guide Provides Detailed Individual Application Help, New Group Summaries Reflect Member-Focused Language; ALL REGIONS: Community Events
4/18/2012 - PacificSource Agent Bulletin 041812
Members to Benefit from Condition Support Program Change, Agent iStore Offers Your Individual Clients Easy Online Shopping, Current Group Member Handbooks Just a Few Clicks Away; IDAHO NEWS: Idaho Agent Events; MONTANA NEWS: Answers to Individual Questions at Your Fingertips, Additional Montana Group Summaries Available; OREGON NEWS: New Dental Endorsements Help Make Coverage Affordable for Small Employers, August Group Plan Changes Reflect Emphasis on Preventive Care, July Renewals: Why No Notice of Change Letters, OID to Experience Gap in License Processing, Oregon Agent Events; ALL REGIONS: NAHU Convention Scheduled for June, Community Events
3/28/2012 - PacificSource Agent Bulletin 032812
Expansion Continues with Close of Montana New West Deal, How Can We Help You, Find Past Issues of the Agent Bulletin Online, Employer Newsletter Mails this Month; IDAHO NEWS: Individual Tips: Effective Dates and Adding Children, Idaho Agent Events; MONTANA NEWS: Helena Office Welcomes Client Service Representative, Montana Group Plan Summaries Available Online, New West Transition Update; OREGON NEWS: Oregon Agent Events; ALL REGIONS: Community Events
3/13/2012 - PacificSource Agent Bulletin 031312 MT Edition
Montana Special Edition: New West Transition Update 031312
2/29/2012 - PacificSource Agent Bulletin 022910
Don’t Forget the Extras, New Addresses for Eugene/Springfield Area PO Boxes, Individual Queues Optimize Turnaround; IDAHO NEWS: Speed Individual Application Processing with these Tips, Idaho Agent Events; MONTANA NEWS: PacificSource Welcomes 8,500 Members from New West, Montana Advertising Campaign Begins; OREGON NEWS: Oregon Insurance Division Provides Resources to Help Educate Consumers, Oregon Agent Events; ALL REGIONS: Community Events
1/25/2012 - PacificSource Agent Bulletin 012512
Liz Manley Takes On New Sales Role, Application Review Helps Speed Processing, Welcome Email Proves Helpful to New Members; IDAHO NEWS: Idaho Sales Staff Enhancements Support Market Growth, Idaho Agent Events/ Individual Product Training; MONTANA NEWS: Sales Resources Available 24/7 at PacificSource.com, Individual Plans Tailored to Client Needs; ALL REGIONS: Community Events
1/13/2012 - PacificSource Agent Bulletin 011312
Welcome Montana Agents, Executive VP and Chief Medical Officer Joins Team, Low Back Pain Program Seeks to Improve Costs and Outcomes, New 2012 Oregon and Idaho Group Forms Now Available Online, Three Easy Tips for Quick Individual Application Review, Keeping Emailed Member Information Secure, Thank You; OREGON NEWS: Portland Office Welcomes New Regional Manager, Oregon Agent Events; MONTANA NEWS: Online Resources and Newsletter Keep Information at Your Fingertips, Individual Products Are Approved; IDAHO NEWS: Idaho Agent Events; ALL REGIONS: PacificSource to Offer “Tune-ups” at Portland International Auto Show
1/9/2012 - PacificSource Agent Bulletin 010912 - Commission
Special Edition: Commission Payments Are on Their Way
1/6/2012 - PacificSource Agent Bulletin 010612 - Commission
Special Edition: Commission Payment Delayed

2011

12/14/2011 - PacificSource Agent Bulletin 121411
Montana Expansion Continues; IDAHO NEWS: Idaho Individual Rate Adjustment Schedule, Idaho Agent Events; OREGON NEWS: Oregon Individual Applicants Notified of Acceptance Earlier
12/1/2011 - PacificSource Agent Bulletin 120111
Printable Temporary ID Card Speeds Access to Care for New Members, Groups Receive January Renewal Reminders Early, Healthy Life Civil War Challenge Engages PacificSource Communities to Live Healthy; OREGON NEWS: 2012 Oregon Elect Individual Dental Plans Approved; IDAHO NEWS: Idaho Agent Events; ALL REGIONS: NAHU Capitol Conference Scheduled for January, Community Events
11/18/2011 - PacificSource Agent Bulletin 111811
Commitment to Service Noted in Report on Quality, 2012 Group Plan Additions and Updates at a Glance, Individual Application Tip—Prior Coverage Information, Healthy Life Initiatives Build Healthier Communities, Employer Newsletter Mails this Month, November Holiday Hours; OREGON NEWS: New Voluntary Dental Plan Provides Cost-Effective Benefit, New Package Offers Oregon Groups the “Right Fit,” 2012 Oregon Individual Elect Medical Plans Approved; IDAHO NEWS: Idaho Agent Events; ALL REGIONS: Community Events
11/2/2011 - PacificSource Agent Bulletin 110211
Manley Services Offers Quick Online Quotes; OREGON NEWS: Get Oregon HIPAA Group Quotes Online; IDAHO NEWS: Idaho Agent Events; ALL REGIONS: Community Events
10/19/2011 - PacificSource Agent Bulletin 101911
PacificSource Medicare Advantage Plans Receive 4.5 Stars from CMS, CHE Program Honored for Community Outreach, Idaho DOI Cautions Consumers about Misleading Websites; OREGON NEWS: Pink is Back in Eugene and Better than Ever, Award Highlights Dedication to Wellness; IDAHO NEWS: BrightIdea Individual Plan Brochure Now in Print, Idaho Agent Events; ALL REGIONS: Community Events
10/5/2011 - PacificSource Agent Bulletin 100511
PacificSource Medicare Expands in Oregon and Idaho, New Online System and Name for Manley Services COBRA Business; IDAHO NEWS: Idaho Agent Events; OREGON NEWS: Presentation Offers Perspectives on Healthcare Reform, Oregon Agent Events; ALL REGIONS: Community Events
9/21/2011 - PacificSource Agent Bulletin 092111
New Flier Clarifies Preventive Care Benefits, Renewing Members May Need to Update Information at their Pharmacy; IDAHO NEWS: Idaho Group Master Application Updated, Idaho Agent Events; OREGON NEWS: Lower OOP Limits Will Make Some CDV Plans More Competitive, Presentation Offers Perspectives on Healthcare Reform, PacificSource Foundation Grant Helps Open Student Medical Center; ALL REGIONS: Community Events
9/8/2011 - PacificSource Agent Bulletin 090811
CHE Program Marks Community Successes, Performance Fliers Highlight Our Commitment to Service, Sample Medicare Part D Notices Now Available, Employer Newsletter Mails this Month; IDAHO NEWS: Use Individual Queues to Optimize Turnaround, Top Questions on Individual Applications, Recurring Payment Authorization Form Updated; OREGON NEWS: Oregon Senate Bill 89 Changes State Continuation Laws, Oregon Sales Materials Updated, Oregon Agent Events; ALL REGIONS: Community Events
8/24/2011 - PacificSource Agent Bulletin 082411
Preventive Care Benefit Clarification, Adding Rates to Renewal Confirmations, Please Help Us Keep Emailed PHI Secure, Sales Tools Inform Prospects about PacificSource, Holiday Hours; IDAHO NEWS: Change in Individual Credit Card Process Keeps Information Safe, Idaho Agent Events; ALL REGIONS: Community Events
8/10/2011 - PacificSource Agent Bulletin 081011
Agent Coordinator Email Address Changes, Manley Services Open for Business in New Springfield Location, Individual Application Tip, Group Billing Statements to Get Format Update and Smaller Envelope; IDAHO NEWS: Phone Guide Helps Connect You to Staff, Brush Up On Idaho Individual Plans, Idaho DOI Offers HIPAA Class for Employers; OREGON NEWS: Oregon Agent Events; ALL REGIONS: Community Events
7/28/2011 - PacificSource Agent Bulletin 072811
Prenatal Vitamin Program Increased to Nine Months; IDAHO NEWS: Idaho Falls Welcomes Client Service Representative, Our Sales Staff is Here to Assist You, Idaho Group Medical Plan Summaries Updated Online, Idaho Agent Events; OREGON NEWS: Oregon Agent Events; ALL REGIONS: Community Events
7/13/2011 - PacificSource Agent Bulletin 071311
New Oregon Incentive Care Package Focuses on Prevention and Wellness, Employer Flu Shot Clinic Policy Expanded, Weight Management Program Update, Authorization and Secure Email Help Protect Member PHI, Help Keep Client Credit Card Information Secure, Find Us On Facebook and YouTube, Medicare Part D Notice Deadline Moved Up, Employer Newsletter Mails this Month; IDAHO NEWS: Individual BrightIdea Benefit Reminders; OREGON NEWS: Child Enrollment Letter Mails to Oregon Individual Members; ALL REGIONS: Community Events
6/29/2011 - PacificSource Agent Bulletin 062911
New Agent Coordinator Phone Number Makes Contacting Us Easier, Performance Fliers Highlight Our Commitment to Service, NAIFA Conference Scheduled for September 10-14, NAIC Launches Educational Health Video, Holiday Hours; IDAHO NEWS: Individual Application Process Q&A; OREGON NEWS: PBJ Looking for Healthiest Oregon Employers; ALL REGIONS: Community Events
6/15/2011 - PacificSource Agent Bulletin 061511
PacificSource Renews Commitment to Dental Market; IDAHO NEWS: Brush Up on PacificSource Individual Plans through Upcoming Trainings, IAHU Offers Discounted Licensing and CE Opportunities; OREGON NEWS: Oregon Children’s Reinsurance Program, Group Enrollment Form Updated, Oregon Agent Events; ALL REGIONS: Community Events
6/1/2011 - PacificSource Agent Bulletin 060111
Healthy Life Initiative Aimed at Improving the Health of Oregon Communities, PacificSource Receives Awards from American Heart Association; OREGON NEWS: Oregon Elect Dental Trainings Begin, Oregon Agent Events; IDAHO NEWS: DOI Issues Reminder about Handling Client Funds; ALL REGIONS: Community Events
5/18/2011 - PacificSource Agent Bulletin 051811
Group Contract Changes Effective July 1, Provider Network Change for Eastern Washington, E-mail Queue Set Up for Agent Administrative Documents, Flu Shot Clinic List Updated, Helpful Descriptions Added to EOB Statements, Individual Billing Statements to Get New Look, Individual Reminder: List Billing Is Prohibited, Additional Notice Reminds Clients of Past Due Payments, Employer Newsletter Mails this Month; IDAHO NEWS: Idaho Agent Events; OREGON NEWS: Eugene Marketing Sales Assistant Staff Change; ALL REGIONS: Community Events
5/4/2011 - PacificSource Agent Bulletin 050411
PacificSource Administrators Changes Will Support Service to Clients, Helpful Descriptions Added to EOB Statements; OREGON NEWS: New Oregon Elect Dental Complements Individual Medical Coverage; IDAHO NEWS: Idaho Agent Events; ALL REGIONS: NAHU Convention Scheduled for June, Community Events
4/20/2011 - PacificSource Agent Bulletin 042011
PacificSource Promotes Nutrition Education in Oregon Classrooms, Reminder: Send Us Copies of Your E&O Coverage and License Renewal; IDAHO NEWS: Boise Welcomes Individual Sales Representative, BrightIdea and SmartHealth Brochures Available in Spanish, Idaho Agent Events; OREGON NEWS: Oregon Optional Group Plan Summaries for July 2011 Now Online; ALL REGIONS: Community Events
4/6/2011 - PacificSource Agent Bulletin 040611
OREGON NEWS: Oregon Late Enrollee Provisions to Extend to Small Groups Starting in July, Medford Office Welcomes New Client Service Representative, New Names Finalized for Medicare and Medicaid Programs; IDAHO NEWS: Idaho Agent Events; ALL REGIONS: Weight Management Program Extended, PacificSource Employees Assist Project Homeless Connect, Community Events
3/23/2011 - PacificSource Agent Bulletin 032311
Quote Service Option Coming to InTouch for Agents, PacificSource Honored on “100 Best” List; IDAHO NEWS: Individual Commission Check Update, Individual SmartHealth and BrightIdea Brochures Now in Print, Idaho Agent Events; OREGON NEWS: Oregon Agent Events; ALL REGIONS: Community Events
3/9/2011 - PacificSource Agent Bulletin 030911
Marketing and Sales Changes Support Market Growth, PacificSource Welcomes New Staff, Update: Modifications to Benefit-Specific Dollar Limits, Doctor Office Visit Guide Now Available in Spanish, Web Page Connects Members to the Right Network; IDAHO NEWS: Tip for Individual Agents, Idaho Agent Events; OREGON NEWS: New Web Site and Phone Help Oregonians Find Health Programs, Oregon Agent Events; ALL REGIONS: Community Events
2/23/2011 - PacificSource Agent Bulletin 022311
IDAHO NEWS: New Idaho Individual Plans Available, Idaho Agent Events; OREGON NEWS: Oregon Agent Events: Springfield Office Hosts Presentation March 17; ALL REGIONS: Children’s Wellness Program Expanded, New Group Master Application Now Available Online, Community Events
2/9/2011 - PacificSource Agent Bulletin 020911
New Guide Helps Members Make the Most of Doctor Visits, New Online Drug List Format Offers Advantages, Improvements Coming to Caremark.com; IDAHO NEWS: Reminder: Changes to Idaho Individual Effective March 1, Idaho Agent Events; OREGON NEWS: Oregon DCBS Releases Annual Report on Health Insurance
1/28/2011 - PacificSource Agent Bulletin 012811
Modifications to Benefit-Specific Dollar Limits Due to Healthcare Reform, Please Add Contract Addendum to Your Records, IRS Delays Nondiscrimination Provision Enforcement; IDAHO NEWS: Idaho Individual Commission to Change March 1, Changes to Marketed Idaho Individual Policies, Idaho Agent Events; OREGON NEWS: Dependent Open Enrollment Notices Mail to Elect Subscribers, State Program Provides Medicare Information and Web Site, CHE Program Makes an Impact in Portland Area; ALL REGIONS: Community Events
1/12/2011 - PacificSource Agent Bulletin 011211
PacificSource Receives High Marks in HEDIS/CAHPS Report, EFT Option for Group Premium Payment Offers Multiple Benefits, Montana Network Change in Effect, Ken Provencher Honored with CEO of the Year Award, PacificSource Named One of the 100 Best Companies to Work For in Oregon, Employer Newsletter Mails this Month; OREGON NEWS: 2011 Elect Individual Sales Tools Now Online, Reminder: Elect Open Enrollment Begins February 1, Many Oregon Spanish Language Preferred Summaries Now Online, Oregon Agent Events; IDAHO NEWS: Idaho Agent Events; ALL REGIONS: Community Events

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Last updated 12/8/2016