Deschutes County and Central Oregon Intergovernmental Council Employee Health Plan Information

When we say PacificSource is a members-first company, here’s what we mean: Our organization exists because of you.

On one level that means we’re focused on your health and your future. On another, more day-to-day level, we are here, more than a thousand of us, dedicated to serving you in ways that make you happy.

For members, help is never more than a phone call away. Contact us. We’re here for you.

1. Get connected

Sign up for InTouch and you’ll enjoy fast, secure access to your plan’s benefit details. You’ll also enjoy time-saving tools and shortcuts designed to help you manage your health your way. 
 

Sign up for InTouch

Note: You can register for InTouch once coverage begins. If you need to update the address you supplied to us, please contact your Human Resources department rather than updating it via InTouch.

myPacificSource App 

Got a smartphone or tablet? Download our free app to 

• View your member ID any time
• Find a doctor or hospital 
• Check your deductible status
• And more

2. Choose a doctor

Use our provider directory to search for doctors, dentists, specialists, and healthcare facilities in your network.

Take note of your provider networks before searching our provider directory:
Medical provider network: Navigator
Dental provider network: Dental Advantage Network

Find a doctor

Selecting a primary care provider

We recommend having a primary care doctor who can coordinate care and help you achieve your health and wellness goals.

Selecting a primary care provider is easy using our online provider directory. Simply choose the doctor you would like to see and click “set as my PCP”.

You can also contact Customer Service and we’ll be happy to help you find a doctor or update our information if a primary care provider is already in place.

3. Get care

Getting care as a PacificSource member can take many forms. We’ve prepared a simple page to help guide you toward the best care choices for every situation.
 

Get care