Portland State University Student
Health Plan Information
Welcome to PacificSource
Glad to have you with us
When we say PacificSource is a members-first company, here’s what we mean: Our organization exists because of you.
On one level that means we’re focused on your health and your future. On another, more day-to-day level, we are here, more than a thousand of us, dedicated to serving you in ways that make you happy.
For members, help is never more than a phone call away. Contact us. We’re here for you.
Documents and forms
Find out what’s covered and how much your insurance costs from the documents below.
Global Emergency Assistance through On Call International
2023-2024 School Year
Notice of Change to Your Medical and Dental Plan Benefits 2023-2024
Important Notice from PacificSource About Your Prescription Drug Coverage and Medicare
Summary of Benefits and Coverage (medical plan) 2023-2024
Student guide for medical and dental coverage for domestic students 2023-2024
Student guide for medical and dental coverage for international students 2023-2024
2022-2023 School Year
Notice of Change to Your Medical and Dental Plan Benefits 2022-2023
Important Notice from PacificSource About Your Prescription Drug Coverage and Medicare
Summary of Benefits and Coverage (medical plan) 2022-2023
Student guide for medical and dental coverage for domestic students 2022-2023
Student guide for medical and dental coverage for international students 2022-2023
Looking for other forms? Visit our documents and forms page.
Save money by using the Portland State University Center for Student Health and Counseling (SHAC)
To get the best value from your health plan, some health services are available to you from an on-campus health center. Get your care from SHAC in the University Center Building, room 200. When you do, there is no deductible and no coinsurance.
University Center Building (UCB)
Counseling and Health Services: suite 200
Dental and Mind Spa Center: suite 307
Health Promotion: suite 340
Center for Student Health and Counseling (SHAC)
1880 SW 6th Ave, Portland OR 97201
phone: 503-725-2800
web: https://www.pdx.edu/health-counseling/
SHAC remains fully committed to the physical and emotional health and wellness of PSU students. Schedule your appointment today by calling 503-725-2800.
If you visit providers in the community that aren’t at the Student Health Center, you’ll need to pay your deductible and then pay a percentage of the cost of services you receive.
Note: International Scholars are not able to access services through SHAC.
For seeing doctors who aren’t at SHAC
Use our provider directory to search for doctors, dentists, specialists, and healthcare facilities in your network.
Take note of your provider network before searching our provider directory: Navigator
Get Connected
Sign up for InTouch
Our InTouch portal gives you fast, secure, online access to your plan’s benefit details. You’ll also enjoy time-saving tools and shortcuts designed to help you manage your health your way.
Note: You can register for InTouch once coverage begins.
myPacificSource App
Got a smartphone or tablet? Download our free app to:
- View your member ID any time
- Call our 24-Hour NurseLine
- Find a doctor or hospital
- Check your deductible status
- And more
Your member ID
You can print a member ID card, once coverage begins. If you'd rather not use a physical member ID card,
you can view your member ID from within our app, myPacificSource.
You should present your ID each time you visit a doctor or pharmacy, even if you’ve shown it before.
It has information providers use to bill us.
Get care
Getting care as a PacificSource member can take many forms. We’ve prepared a simple page to help guide you toward the best care choices for every situation.
Healthy Resources
Learn about our health-improving programs and money-saving discounts for our members.
Learning Center
Don’t know a “deductible” from a “copay?” No problem. Level up your healthcare IQ with no-nonsense articles and videos.
Contacts
Learn more about your plan from our partner:
AHP
psu.myahpcare.com
Questions for the Student Health and Counseling Staff
1880 SW 6th Ave, Portland OR 97201
phone: 503-725-2800
web: https://www.pdx.edu/health-counseling/
Hours vary. Check website for latest.
University Center Building (UCB)
Counseling and Health Services suite 200
Dental and Mind Spa enter suite 307
Health Promotion suite 340
Benefits questions? Contact PacificSource Health Plans:
541-225-2741
855-274-9814, TTY 711, we accept all relay calls
Email PacificSource