- Look up coverage information and review benefit summaries in your Member Handbook.
- See your explanation of benefits (EOB) statements.
- Look up claims.
- See where you are on meeting your plan's deductible.
- See how much of your out-of-pocket maximum has been met.
- Look up your share of your family's healthcare expenses.
- Track preauthorization or referral requests.
- Change your address.
- Order replacement ID cards.
CaféWell – another great reason to use InTouch
Through InTouch, you have access to CaféWell—a free suite of health-engagement tools you can personalize to meet your goals. You'll find expert health coaching, wellness challenges, and other resources to support healthy choices and habits.