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Questions or comments about your individual, family, or employer coverage? We'd love to hear from you. Looking for help with Medicaid/OHP or Medicare?

Need assistance or have questions about your coverage?

Customer service

Benefits, claims, appeals, language assistance, and online support
888-977-9299
CS@PacificSource.com

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Dental customer service

Learn about your coverage and get help finding a dentist
866-373-7053
Dental@PacificSource.com

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Pharmacy customer service

Help with prescriptions and over-the-counter medicines
844-877-4803
Pharmacy@PacificSource.com

Medical and behavioral health services

Referrals, prior authorizations, hospital stays, and personal health
888-691-8209
CS@PacificSource.com

Shopping for coverage?

Billing or account questions?

Individual billing and payments

866-373-7053
Individual@PacificSource.com

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Employer membership services, billing, and enrollment

866-999-5583
Membership@PacificSource.com

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Administrative services

FSAs, COBRA, HRAs, retirement administration, and transportation fringe benefits
800-422-7038
PSACustomerService@PacificSource.com

TTY: 711. We accept all relay calls. 


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Media inquiries?

News@PacificSource.com


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