Contact us
Questions or comments about your individual, family, or employer coverage? We'd love to hear from you. Looking for help with Medicaid/OHP or Medicare?
Need assistance or have questions about your coverage?
Customer service
Benefits, claims, appeals, language assistance, and online support
888-977-9299
CS@PacificSource.com
Dental customer service
Learn about your coverage and get help finding a dentist
866-373-7053
Dental@PacificSource.com
Pharmacy customer service
Help with prescriptions and over-the-counter medicines
844-877-4803
Pharmacy@PacificSource.com
Medical and behavioral health services
Referrals, prior authorizations, hospital stays, and personal health
888-691-8209
CS@PacificSource.com
Shopping for coverage?
Billing or account questions?
Administrative services
FSAs, COBRA, HRAs, retirement administration, and transportation fringe benefits
800-422-7038
PSACustomerService@PacificSource.com
TTY: 711. We accept all relay calls.
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