Service for you and your patients
Helping you deliver care to our members, and gain access to tools for supporting them.
Access patient health information online
Our secure website for providers, InTouch, lets you access claims, request and check the status of preauthorization, and view member benefit eligibility, any time.
Ways we can help you
Search tools and resources
Provider resource center
Centralized online reference for common provider questions.
Provider Directory
Searchable repository of our provider partners.
Commercial Provider Directory
Medicaid Provider Directory
Medicare Provider Directory
What’s New for Providers
2025 Fall Provider Workshops
Coming this OctoberOur annual Provider Workshops return this fall, with sessions designed to keep you informed, connected, and ready for the year ahead.We’ll cover important updates and spotlight new tools, policies, and initiatives—so you have what you need to...
December 2025 Drug List Change Notification (Commercial) Updates on Existing CriteriaDecember 2025. The following changes to...
Medicaid Peer delivered services policy update PacificSource Community Solutions has updated the peer-delivered services policy effective January...
Update on PacificSource’s Lane County CCO Participation PacificSource has made the difficult decision to exit the Lane County Coordinated Care Organization...
Compliance requirements
Help us prevent, detect, and correct noncompliance and fraud, waste, and abuse (FWA). Our Code of Conduct and Compliance and Program Integrity Plan ensure compliance with laws, regulations, and our internal policies and procedures. Please download the Provider Manual to learn more.
We’re here to help.
Dental
Medicaid
Please contact the patient's dental care organization for services other than hospital dentistry.
We accept all relay calls.