News and updates

We have some great news!  Effective January 1, 2020, once a provider has been approved through the credentialing process, practitioners and facilities will be effective on the...

Launching now are two new products: Navigator and Voyager. By elevating quality of care, access and choice, we’re also improving predictability and how members make more informed decisions about...

Good News for providers and members!  Effective January 1, 2020, PacificSource will no longer require a prior authorization for home health.  This includes home health: Nursing Social...

Agent Bulletin PacificSource is adjusting its timing on effective dates on individual and family plans to match the federal exchange register. In our ongoing effort to help...

What can you do to help prevent flu’s spread? Send a strong message to members to roll up a sleeve. According to the Centers of Disease Control and Prevention, the flu shot offers 60% more protection...

We’ve seen some cases where claims with certain codes weren’t paid because needed information was missing. Going forward, providers will need to specify an arch on these claims in order for them to...

In reviewing your claims, PacificSource may occasionally request additional information and/or x-rays. In these cases, please use the corrected dental claim form available on our...

When House Bill 2220 was signed by Governor Kate Brown on May 6, Oregon became the first state in the nation to allow dentists to administer vaccines to patients. The bill will require dentists...

Janet Westphal is the new Manager of Network Development for Advantage Dental From DentaQuest. She is responsible for recruitment and retention of the PacificSource-Dental Advantage commercial...

CDT code additions, deletions, and changes were determined for 2020 during the March 15, 2019 meeting of the Code Maintenance Committee. Thirty-seven new CDT codes will be added and six current codes...