News and updates
Letter to Providers: Provider Relief Plan
Read the March 27, 2020, letter to providers (pdf) from PacificSource President and CEO Ken Provencher regarding our relief plan for providers.
COVID-19 Action Plan and Coding Guidance
As PacficSource monitors the spread of the coronavirus (COVID-19), our aim is to keep you informed while applying provisions to help curtail the outbreak and optimize access to care.
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Change in Provider Contract Effective Dates
We have some great news! Effective January 1, 2020, once a provider has been approved through the credentialing process, practitioners and facilities will be effective on the...
Home Health Prior Authorization Requirement Changes Effective January 1, 2020
Good News for providers and members! Effective January 1, 2020, PacificSource will no longer require a prior authorization for home health. This includes home health:
Nursing
Social...
Dental Bulletin - Fall 2019: Choose Your Arch: CDT 2019 Dental Code Changes
We’ve seen some cases where claims with certain codes weren’t paid because needed information was missing. Going forward, providers will need to specify an arch on these claims in order for them to...
Dental Bulletin - Fall 2019: Using the Corrected Dental Claim Form
In reviewing your claims, PacificSource may occasionally request additional information and/or x-rays. In these cases, please use the corrected dental claim form available on our...
Dental Bulletin - Fall 2019: Oregon Passes Bill Allowing Dentists to Administer Vaccines
When House Bill 2220 was signed by Governor Kate Brown on May 6, Oregon became the first state in the nation to allow dentists to administer vaccines to patients. The bill will require dentists...
Dental Bulletin - Fall 2019: Meet Janet Westphal, Manager of Network Development
Janet Westphal is the new Manager of Network Development for Advantage Dental From DentaQuest. She is responsible for recruitment and retention of the PacificSource-Dental Advantage commercial...
Dental Bulletin - Fall 2019: 2020 CDT Code Changes
CDT code additions, deletions, and changes were determined for 2020 during the March 15, 2019 meeting of the Code Maintenance Committee. Thirty-seven new CDT codes will be added and six current codes...
Dental Bulletin - Fall 2019: Where has the time gone?
Where has the time gone?
By Jim Gimarelli, D.M.D., Dental Director for PacificSource
It was ten years ago, in July 2009, that PacificSource and Advantage Dental signed a contract involving nearly...