News and updates
New COVID-19 Site Provides Updates and Resources
All of our COVID-19 information is now in one convenient place on our PacificSource Blog site, and is accessible to everyone. We will update this site as new information and resources become...
New COVID-19 Site Provides Updates and Resources
All of our COVID-19 information is now in one convenient place on our PacificSource Blog site, and is accessible to everyone. We will update this site as new information and resources become...
Get Summaries of your Healthcare Expenses through InTouch
InTouch for Members offers summaries of your healthcare spending and claims for the year. With tax time just around the corner, these two reports can make tallying expenses easier. Or you might use...
Drug List Change Notifications Posted For July
The notification contains changes for the Preferred and state-based lists, as well as our medical utilization management criteria (preauthorization, step therapy criteria). See the July 2020 Drug...
Updates to AIM Advanced Imaging Clinical Appropriateness Guidelines
Effective for dates of service on and after September 12, 2021, the following updates will apply to the AIM Advanced Imaging Clinical Appropriateness Guidelines. Part of the AIM guideline annual...
EFT Payment Option Makes Premium Payment Easier
Thanks to our EFT (Electronic Funds Transfer) payment option for groups, paying your PacificSource health plan premium can be easier.
EFT means one less check to process, as well as easier...
PacificSource is now waiving all medical costs related to COVID-19
In our continuing effort to expand COVID-19 coverage, PacificSource is now eliminating member cost shares for testing and treatment of COVID-19.
Expanded coverage now includes COVID-19...
PacificSource Helps to Ease Strain on Providers
As we confront the challenges of COVID-19, we remain focused on how best to serve employers, members, and healthcare providers. Collaboration and partnerships are more important than ever.
In our...
July Small Group Renewals Provided Online Only
Agent Bulletin
Beginning with July small group renewals, you will receive your renewal materials via our online agent portal, InTouch for Agents . This applies to...
Letter to Providers: Provider Relief Plan
Read the March 27, 2020, letter to providers (pdf) from PacificSource President and CEO Ken Provencher regarding our relief plan for providers.