Articles

See our FAQ, COVID-19 Provider Relief Plan and Other Frequently Asked Questions (pdf), for answers to questions we’ve received from our provider community in response to the COVID-19 Provider Relief Plan. The Provider Relief Plan supports contracted providers in this time of crisis and reduces...

In our effort to support providers, we've compiled COVID-19-related answers to the most commonly asked questions about coding instructions, reimbursement provisions, telehealth, and more. We want to help. Download the FAQ.

We’ve seen some cases where claims with certain codes weren’t paid because needed information was missing. Going forward, providers will need to specify an arch on these claims in order for them to be processed. The affected codes:  D9944: Occlusal guard – Hard appliance, full...

In reviewing your claims, PacificSource may occasionally request additional information and/or x-rays. In these cases, please use the corrected dental claim form available on our website. If you’re asked for additional information, you don’t need to submit a new claim—just complete...

When House Bill 2220 was signed by Governor Kate Brown on May 6, Oregon became the first state in the nation to allow dentists to administer vaccines to patients. The bill will require dentists providing vaccinations to take an additional continuing education training course and meet state-mandated...

Janet Westphal is the new Manager of Network Development for Advantage Dental From DentaQuest. She is responsible for recruitment and retention of the PacificSource-Dental Advantage commercial network throughout Oregon and Idaho. Janet looks forward to strengthening her relationships with...

CDT code additions, deletions, and changes were determined for 2020 during the March 15, 2019 meeting of the Code Maintenance Committee. Thirty-seven new CDT codes will be added and six current codes will be deleted. Fifteen of the new codes are implant codes and eight are orthodontic codes. Among...

Where has the time gone? By Jim Gimarelli, D.M.D., Dental Director for PacificSource It was ten years ago, in July 2009, that PacificSource and Advantage Dental signed a contract involving nearly 30,000 commercial dental members, making Advantage our dental PPO in Oregon and Idaho.  What a...