What you can do now to protect your coverage
The most important thing members can do is stay connected and respond to OHP communications.
Keep your contact information up to date
Make sure OHP has your current mailing address, phone number, email address, and any other relevant contact information. You can update your contact information:
Online at
Benefits.Oregon.gov
By phone at
800-699-9075
(7 a.m. – 6 p.m. PT, Monday – Friday)
In person at a local Oregon Department of Human Services (ODHS) office
With help from an OHP assister. Use this search tool to find local help.
Read and respond to OHP notices
If a notice requests information or action, be sure to respond by the deadline. Notices may arrive by mail, so watch for them and read them carefully.
Ask for help early if you have questions
If you have questions about your coverage or a notice you receive, call the number listed on the notice. Help is also available through OHP, a certified assister, or PacificSource.
What to expect
Several federal and state policy changes are expected to affect some OHP members beginning in late 2026 and continuing into 2027 and beyond. Potential changes may include:
- Changes in how certain members receive OHP benefits.
- New activity or work reporting requirements for some adults.
- More frequent eligibility renewals for some members.
Because these changes will not affect everyone in the same way, members should carefully review all notices that OHP mails and follow the instructions provided.
How providers and community partners can help
Providers and community organizations play an important role to help members maintain coverage and access care. We encourage partners to:
- Remind members to keep their contact information up to date.
- Encourage members to open and respond to OHP communications.
- Connect members with enrollment and eligibility assistance.
- Refer members to trusted resources when they have questions.
- Avoid making eligibility or exemption determinations on a member's behalf.
Resources
OHA federal changes information
OHP toolkit and partner resources
SNAP work/activity requirements information
Work or activity rules & more frequent renewals two-pagers: English | Spanish
New federal rules and upcoming changes to OHP fact sheet: English | Spanish
Healthier Oregon fact sheet: English | Spanish
External H.R. 1 talking points for partners: English | Spanish