Mental health
Get mental health, behavioral health, and substance abuse treatment and learn what to do in a crisis.
Need immediate help?
If you, or someone you know, is in emotional distress or suicidal crisis, contact the National Suicide Prevention Lifeline.
Call or text 988
TTY: 711
Get help from your local crisis line, based on where you live
Speak with someone closer to home. Find local crisis phone numbers on InTouch, your secure member portal, or in your member handbook.
Sign in to InTouch View member handbook
Support your ongoing mental health
You can select from many types of providers, including therapists, Traditional Health Workers, psychiatrists, and counselors.
Mental and behavioral health providers
Help with anxiety, depression, and substance abuse, as well as maintaining balance and mindfulness
Peer Support Specialists
Support for addiction and mental health conditions for you, your family, or your child
Peer Wellness Specialists
Recovery from addiction, mental health, and physical conditions
Choose or change your provider
There are several ways to choose or change your provider:
Browse the provider directory for a behavioral or mental health provider
Get guidance from your main doctor or other provider
Call our Customer Service team 800-431-4135, TTY: 711. We accept all relay calls.
View our complete list of mental and behavioral health benefits in your Member Handbook.
To see if your plan covers mental and behavioral health, sign in to your member portal, InTouch.
Crisis support that’s specific to your needs
Alcohol and Drug Helpline
800-923-4357, TTY: 711
Text RecoveryNow to 839863
Visit website
Teen Helpline
877-968-8491, TTY: 711
Text teen2teen to 839863
Visit website
Oregon Military Helpline
888-457-4838, TTY: 711
Text MIL1 to 839863
Visit website
Oregon Behavioral Health Support Line
800-923-4357, TTY: 711
Visit website
Recovery Now Treatment Access Line
For substance use disorder.
855-612-5576, TTY: 711
Visit website
We’re here to help
800-431-4135, TTY: 711
We accept all relay calls.
Our Customer Service team is here Monday through Friday, 8:00 a.m. to 5:00 p.m.
From October 1st to January 31st, hours extend to seven days a week, 8:00 a.m. to 8:00 p.m.