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Your Member Handbook

Use it to see the details about your health coverage.

Your Member Handbook
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How your Member Handbook can help

You’ll find complete plan rules and policies in your Member Handbook. Topics include:

  • Creating an advance directive
  • Responding to a bill from your provider
  • Your rights and responsibilities

Download your Member Handbook, based on where you live



For members living in Lane County

English (.84 MB PDF)
en español (.91 MB PDF)

Marion and Polk

For members living in Marion or Polk Counties

English (.86 MB PDF)
en español (.92 MB PDF)

Columbia Gorge

For members living in Hood River or Wasco Counties

English (.84 MB PDF)
en español (.91 MB PDF)

Central Oregon

For members living in Crook, Deschutes, Jefferson, or Klamath Counties

English (.85 MB PDF)
en español (.92 MB PDF)

Portland Metro

For Health Share of Oregon members living in Clackamas, Multnomah, or Washington Counties

Visit Health Share of Oregon website

If you're looking for a Member Handbook in another language, we can help.
Contact our Customer Service team at 800-431-4135, TTY: 711.

Get your handbook in a different format

You can access your Member Handbook in a format that works best for you.

Large print

Audio recording

Oral presentation


For help with getting your handbook in a different format, contact our Customer Service team.

800-431-4135, TTY: 711

We accept all relay calls.

To see which benefits mentioned in the Member Handbook come with your plan, sign in to your member portal, InTouch.

Sign in to InTouch